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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
817 Reviews
Call Service Center (405) 787-0433

817 Reviews of Oklahoma City Volkswagen - Service Center

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April 23, 2024

Very courteous and helpful. Worked around my schedule and provided a loaner and frequent updates. More

by SEHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback!

Helpful
April 19, 2024

Rocky and Brian Smith always make the service experience seamless. I repeatedly use OKC Volkswagon to service my car... More

by NEALNORDLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Oklahoma City Volkswagen responded

Hi Neal! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 18, 2024

La atención es excelente y rocky padilla un excelente asesor en servicio para tu auto. More

by albertmco89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Oklahoma City Volkswagen responded

Albert, ¡Nuestro concesionario Volkswagen en Oklahoma City agradece su reseña! ¡Le agradecemos que haya elegido su único concesionario Volkswagen de propiedad y operación local en Oklahoma! ¡Nos complace conocer sus experiencias recientes con nuestro equipo de OKCVW! ¡Su asesor y nuestro equipo de OKC VW aprecian sus amables comentarios! ¡Serviéndote a ti y nada más! Su equipo en Oklahoma City Volkswagen

Helpful
April 17, 2024

Jacob was friendly and professional he kept us posted on all things being serviced I highly recommend More

by aray0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know Jacob was able to keep you updated throughout your service visit at Oklahoma City Volkswagen. Thanks for the recommendation and high rating! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 16, 2024

Great service from Brian and Rocky. Super professional and they communicated the process extremely well. More

by dashaniquebeamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Oklahoma City Volkswagen responded

Hi Dashan! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and Rocky and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 16, 2024

Jacob was very helpful and they handled everything amazing in the service department. When I went to pick up my vehicle they were very nice. More

by stieyah49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Oklahoma City Volkswagen responded

Hi S Tieyah! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 16, 2024

Not pleased with the service dept. Service was horrible. Had my car for a week no loaner available no rental available. They never found the problem and my husband drove up there to sh More

by reika304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Oklahoma City Volkswagen responded

We're sorry to hear about your experience. We understand how frustrating this must be, especially with no loaner or rental, as you brought us a non-Volkswagen that was not in for warranty work. We are sad to see the 1-star review, as our team provided you with the repair at a minimal to zero cost to compensate for the wait time. We apologize for your wait time for repair but do not understand your complaint as our team went the extra mile for you during this service process on the van. Please get in touch with our management team if you'd like to participate in constructive conversation. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please get in touch with our Customer Service Support Teamm at wecare@okcvw.com. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

Helpful
April 16, 2024

Comfortable environment to wait and Jacob was friendly and communicated well. Will definitely be back from my next car service More

by momlauren40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you found our environment comfortable and appreciated Jacob's communication at Oklahoma City Volkswagen. We look forward to seeing you for your next service visit! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 12, 2024

My service was completed quickly, and they were very detailed and clear when explaining any issues with my vehicle. The best dealerships in the state in my opinion! More

by Isiahfranks26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Oklahoma City Volkswagen responded

Isiah, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you found our service at Oklahoma City Volkswagen quick and detailed. Thanks for considering us one of the best dealerships in the state! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
April 11, 2024

Rocky was very professional. he answered my questions and doubts. and the best thing was that he speaks Spanish! More

by romanos2.1@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know that Rocky was able to assist you professionally and in Spanish at Oklahoma City Volkswagen. We appreciate your feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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