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Ole Ben Franklin Motors - Service Center

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23 Lifetime Service Reviews

9711 Kingston Pike, Knoxville, Tennessee 37922

23 Reviews of Ole Ben Franklin Motors - Service Center

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September 12, 2014

"I love my jeep."

- tlowe3

Thanks Darrell Watson for fixing and paying for all my repairs. Love my Jeep Liberty. New tires and front end alignment and and hood hydrologics... Thanks guys.

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Recommend Dealer
Yes
Employees Worked With
Eddie Lunsford, Darrell Watson, Keith Speer
August 20, 2014

"Worse dearlship"

- Kham52

The worse dealer I have ever had displeasure of dealing with. Lied to my face on several occasion and laziness. I would not recommend this dealership to anyone.

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Recommend Dealer
No
Employees Worked With
Other Employees : Kevin downs
July 21, 2014

"worst experience with a dealership ever "

- brelea

was not informed that vehicle needed major repair work and that safety wasn't a concern for this dealer, would never advise anyone to buy from them.

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Recommend Dealer
No
Employees Worked With
Other Employees : michaelmims
June 26, 2014

"Straightforward Man, Straightforward Work"

- SweetT

Mr. Mencer and his team did an excellent job diagnosing and repairing the few things that were wrong with my vehicle. He kept me informed of what was going on when he had to order parts and during the whole waiting process. He initially thought that I might have to make a return appointment but that turned out not to be necessary because they managed to get everything repaired in that one day. He was very nice to me, and also funny at times. I would have no problem returning to him if service was needed on my vehicle again.

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Recommend Dealer
Yes
Employees Worked With
Joe Mencer
June 13, 2014

"Fixing my ac"

- Brandisatterfield

Awesome awesome awesome great customer service ..... Joe mencer is the best I know he worked around my schedule and always told me the truth even if it wasn't good ... Keep up the good work guys

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Recommend Dealer
Yes
Employees Worked With
Joe Mencer
March 06, 2014

"Jeff Bean and his service team have always given me..."

- AmandaHarvey

Jeff Bean and his service team have always given me incredible service. I always call to make an appointment and Jeff always answers. He is always friendly and really goes above and beyond to make my experience great. No doubts when I drop off my 05 Mustang GT that my car is being taken care of. Ole Ben Franklin is lucky to have Jeff on there staff!! Amanda M. Harvey Knoxville, TN Owner of 2005 Ford Mustang GT (bought May 2013)

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Recommend Dealer
Yes
Employees Worked With
January 10, 2014

"I really like the service & attention Jeff gave to..."

- PhilistiaBowman

I really like the service & attention Jeff gave to the repairs I needed done to the used vehicle I just purchased. He listened to my concerns, was very professional & courteous. He made sure they didn't put me in a tiny loaner vehicle. (I work with children & have large children)I move supplies & equipment to & from my site. I will pick up my vehicle in a few days & fully expect the repairs & requests to have been cared for at a level of excellence. I have no complaints thus far & look forward to doing more business in the future.

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Recommend Dealer
Yes
Employees Worked With
January 07, 2014

"Very easy and nice to deal with. I havr had some issues..."

- jjleawilliams

Very easy and nice to deal with. I havr had some issues with my vehicle and Jeff has always been very helpful and honest. I would recommend them.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : jeff
December 20, 2013

"I had a minor problem. Jeff Bean took care of it quickly..."

- WBSimpson2

I had a minor problem. Jeff Bean took care of it quickly and efficiently. I will recommend this dealership and service department to my family and friends.

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Recommend Dealer
Yes
Employees Worked With
December 16, 2013

"Wonderful fast friendly service always has room for an..."

- amymae0110

Wonderful fast friendly service always has room for an appointments. in an out very quick always has what I need an if not they make sure o have it before I get there !!!!!

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Recommend Dealer
Yes
Employees Worked With
1
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