Oneonta Ford LLC

Great experience, from making appointment to actual service of my Ford. Extremely please and satisfied with the very friendly and efficient service. service of my Ford. Extremely please and satisfied with the very friendly and efficient service. More

We brought our Ford to the dealership the first time due to a noise in the front end. The mechanics said they didn’t find anything. Brought the truck to another mechanic who was able to diagnose the proble to a noise in the front end. The mechanics said they didn’t find anything. Brought the truck to another mechanic who was able to diagnose the problem in 15 minutes, paid him $80 and made an appointment at this Ford dealership to have the problem fixed under warranty. Was told on the phone it would take 45 minutes. At 45 minutes we are told what the problem was (we knew the problem, the other dealer found it after this dealership couldn’t find it) Of course in the 45 minutes they determined we should get tires, brakes etc, we are like no thank you, just the warranty work, this is where we think they did the work, but no, they had to have the go ahead, so off they go to fix it. Two hours go by, everything gets quiet, we’re still waiting, it’s lunch time, finally get the attention of someone and are now told it’s a four hour job, at this point they offer a car so we could get lunch. Had we known it was a 4 hour job, we would have just dropped the truck off. There was no sorry you had to pay $80 to have the problem diagnosed and spend 5 hours waiting. No reimbursement or discount. We will be looking for a different Ford dealership for any future issues. On a positive note, the salespeople were very helpful. More

Excellent dealership. Very informative. Purchase of ford bronco sport went very smooth.Both salesperson and financial officer were excellent. Very informative. Purchase of ford bronco sport went very smooth.Both salesperson and financial officer were excellent. More

Great place to do business. We have been doing business with Oneonta Ford sense 1986. Russell Hoagland is a great salesman. Always understood our wants and always worked with We have been doing business with Oneonta Ford sense 1986. Russell Hoagland is a great salesman. Always understood our wants and always worked with us. The service department is always willing to make it a pleasure. Kyle and John are wonderful. More

The Salesperson-Kayleigh was GREAT! Very knowledgeable- patient with me as I changed my mind! Very knowledgeable- patient with me as I changed my mind! More

Purchased a Ford Escape Active less than a month ago from Oneonta Ford. Let me first say I had no intentions of buying a Ford, knew nothing about them and only stopped in by chance to view the new Bronco Spo Oneonta Ford. Let me first say I had no intentions of buying a Ford, knew nothing about them and only stopped in by chance to view the new Bronco Sport. Although the Bronco did not suit me, I happened to meet Kaylee a Very well informed and Friendly salesperson who keyed in on my auto wish list, Fully Loaded and inexpensive, and literally sold me on the very sporty Active Escape And fully integrated electronics Ford offers. She knew exactly how to operate all the electronics packages, and I mean all of them. She Listened to me, was not in for a quick sale and spent considerable time with me on one of the hottest days in July. Because I am ew Ford owner and new to Oneonta Ford I can only review my interactions so far, and haven't needed service from the service department. I just made a 267 mile trip and per the trip computer got 41 mpg and used 1/4 tank of gas. Am I happy, heck Yes! More

Had mechanical issues while traveling, John and service team expedited our repairs and we were back on the road in two days!! Very professional establishment that took our needs personal and delivered!! team expedited our repairs and we were back on the road in two days!! Very professional establishment that took our needs personal and delivered!! More

Outstanding service and especially their sales people. Russell Hoagland is the bat and we have purchased 3 vehicles off him and always gets the best deal possible! Oneonta Ford is 2nd to none!!! Russell Hoagland is the bat and we have purchased 3 vehicles off him and always gets the best deal possible! Oneonta Ford is 2nd to none!!! More

I Great experience for ordering my truck for the 1st time ever ordering a vehicle ever ordering a vehicle More

We cannot say enough good things about Oneonta Ford. Despite a limited inventory and comparing with other dealers in the area they and salesperson Kaylee take the gold. Despite a limited inventory and comparing with other dealers in the area they and salesperson Kaylee take the gold. More