Orange Buick GMC - Service Center

I always feel I’m treated as family Employees stopped to visit while I waited and I was kept updated on the progress they were making with my car to visit while I waited and I was kept updated on the progress they were making with my car More

Rem0ve and replace broken exhaust system. I was pleased to have replaced the broken exhaust system. The tailpipe extension had broken off while traveling. I have told of very poor fuel mileage I was pleased to have replaced the broken exhaust system. The tailpipe extension had broken off while traveling. I have told of very poor fuel mileage at every service visit since new G.M.C. truck purchase. Bill Murdock (service tech.) said this complete exhaust replacement might improve the fuel economy. ...…..at 8 to 10 Miles per Gallon city driving is unacceptable. More

Normal service visit Bill Murdoch is a great service representative. He has been my service rep for many years and always takes very good care of me and my vehicle. Bill Murdoch is a great service representative. He has been my service rep for many years and always takes very good care of me and my vehicle. More

Laura C and Robert C always provide excellent service and go above and beyond to make sure I feel like a valued customer. Five stars go above and beyond to make sure I feel like a valued customer. Five stars More

Replace splash guard Could not ask for better service. Manager Mike who is back ast Orange Buick after a short hiatus could not have been professional , knowledgeable and Could not ask for better service. Manager Mike who is back ast Orange Buick after a short hiatus could not have been professional , knowledgeable and helpful. Just one of the great to work with folks at this dealership. More

Oil Change Great service and friendly staff. The price was better than all others including Walmart auto service. I would tell all my friends about Orange Buick Great service and friendly staff. The price was better than all others including Walmart auto service. I would tell all my friends about Orange Buick More

Brought my Terrain SLT In for service. Noticed a small leak, not sure if it was oil or transmission - it was pink in color so I thought transmission. It took three hours For update. But everyone was ver leak, not sure if it was oil or transmission - it was pink in color so I thought transmission. It took three hours For update. But everyone was very friendly And they offered lunch to everyone that was waiting, Which I thought was great. While I was there they had a recall on the vehicle and they took care of that also. I had no knowledge of a recall because they had just received the recall themselves. All in all I was very Satisfied with the way they took care of the vehicle. Except for the length of time it took. More

As always friendly and good service . It is nice to have a dealer that you can trust with friendly staff and a nice waiting area. . It is nice to have a dealer that you can trust with friendly staff and a nice waiting area. More

First Service Visit Service was quick and made the estimated service time. I would suggest that washing the car is an automatic service, rather than asked if you want it Service was quick and made the estimated service time. I would suggest that washing the car is an automatic service, rather than asked if you want it washed after the service you came in for has been completed. Additionally, the windows of the car after being washed should also be automatically be squeegeed dry once the car has been washed instead of being asked if you want to have them done after it has been washed. The service writer as well as the person who washed the car were extremely courteous and professional. The lounge area is certainly not appealing and lack of atmosphere, disappointing and compared to other dealerships lounge areas that offer a more inviting service lounge area for the customers to wait until the service to their car has been completed.. More

Buick Encore 45K service I have been a service customer here since 2012..My first service advisor was LaTanya and I was so happy to get a female advisor for my car because I k I have been a service customer here since 2012..My first service advisor was LaTanya and I was so happy to get a female advisor for my car because I know she would relate to me. When she got transfered I'm so glad that her replacement is as pleasant and nice like her. That person is Bill Murdoch And I have been a very happy and satisfied customer. I've gained 2 friends. Excellent service. My car runs as good as new. More