Orem Toyota

Great Service I have always felt openness and honesty at Brent Brown Service. We talked about doing a maintenance contract for long term regular maintenance. This d I have always felt openness and honesty at Brent Brown Service. We talked about doing a maintenance contract for long term regular maintenance. This doesn't work for us as we travel for work, and when we explained this, there was no pressure. They've always gone above and beyond for us. Thank you. More

Great service The earliest time I could get for my regular service appointment was scheduled for 8:30 AM and I came in around 7:45 and had planned on waiting until The earliest time I could get for my regular service appointment was scheduled for 8:30 AM and I came in around 7:45 and had planned on waiting until the service was done. I was told truck would be finished around 9:15 so waited and read. To my surprise it was finished much earlier, allowing me to get back home much sooner than expected. Thank you for the excellent service experience. More

Servicing of Car received service on my car. So far I have only had Brent Brown do the servicing of the car. I appreciate that I can make an appointment. Thank you. received service on my car. So far I have only had Brent Brown do the servicing of the car. I appreciate that I can make an appointment. Thank you. It was very good. More

Thank you Joel always makes me feel welcome and in control of the services preformed. He recommends services, but allows me to customize what I want done. Joel always makes me feel welcome and in control of the services preformed. He recommends services, but allows me to customize what I want done. More

Amazing service Todd and Andy were seriously amazing to work with. They made the process easy and painless. Will be using them for any future needs. Will recommend t Todd and Andy were seriously amazing to work with. They made the process easy and painless. Will be using them for any future needs. Will recommend then to any one looking as well. More

Fast & Awesome Great service! I was attended quickly. I got an email video from the mechanic going over the service and recommendations. And it was done in 1.5 hrs. Great service! I was attended quickly. I got an email video from the mechanic going over the service and recommendations. And it was done in 1.5 hrs. Fantastic service! More

Amazing improvements We have come to this dealership for our vehicle maintenance for years. The service has been fine, enough that we come back. However, this visit everyt We have come to this dealership for our vehicle maintenance for years. The service has been fine, enough that we come back. However, this visit everything was SO much better. From the process of how they greeted me and gave me instructions, down to the popcorn being fresh inside. I felt their communication was better too with texts and an email video explaining repairs needed. I even noticed a difference in the process of where they parked my car when it was done so that I didn’t have to walk through the garage but could walk right out the front door making it so much easier not to drag my kids through the moving cars. I’m not sure who is responsible but I’m so grateful for the small improvements that made a big difference for this customer. More

Timely and courteous They were ready for me when I arrived, no waiting to be greeted and have my Tacoma taken to be serviced. They said it would be about an hour and I was They were ready for me when I arrived, no waiting to be greeted and have my Tacoma taken to be serviced. They said it would be about an hour and I was called in 45 minutes. Everything went well and Jennifer was knowledgeable and courteous. More

Great communication and customer service. I was kept posted on the progress of the service call. Navigating the website to request a service appointment was very easy. I was kept posted on the progress of the service call. Navigating the website to request a service appointment was very easy. More

Great work as always! My car wouldn't start the other day, so I had to jump the battery. I went to Brent Brown Toyota in Orem, Utah to get the battery changed, and decided My car wouldn't start the other day, so I had to jump the battery. I went to Brent Brown Toyota in Orem, Utah to get the battery changed, and decided to get new tires as well. The services was quick and efficient, and everyone was extremely friendly. Thank you! More