Back

Greenway Hyundai Orlando - Service Center

Orlando, FL

4.4
178 Reviews

178 Reviews of Greenway Hyundai Orlando - Service Center

Sort by
April 19, 2024

Omar in the service department is professional and courteous every time. Efficient turnaround this morning. More

by Arjoon10ka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Apr 19, 2024 -

Greenway Hyundai Orlando responded

We're glad to know that Omar and our service department at Greenway Hyundai Orlando provided you with a professional and efficient experience. Thanks for the positive feedback!

April 19, 2024

Nice people to deal with. No one looks forward to getting service but it helps when you like the people. More

by Dogsqueeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 22, 2024 -

Greenway Hyundai Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 07, 2024

Logan was my service contact and he was very informative and got my car in and out in a timely manner. He kept in touch and up to date on progress. More

by cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Apr 08, 2024 -

Greenway Hyundai Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 03, 2024

Greenway Hyundai was able to get me in less than 24h after reaching out about a check engine light. Upon arriving I was greeted by multiple team members who were ready to help. They diagnosed and servic More

by timjellen388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler!!
Apr 03, 2024 -

Greenway Hyundai Orlando responded

Tim, we're glad to know our team at Greenway Hyundai Orlando was able to assist you promptly and efficiently. We appreciate your feedback! Safe travels in your serviced vehicle.

March 30, 2024

Quick service with great service advisor will return and recommend your services thank you mucho! More

by themassaros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 31, 2024 -

Greenway Hyundai Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 23, 2024

He was nice and he do a great job he’s always happy to help me More

by Sherlie Dorisca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgen
Mar 25, 2024 -

Greenway Hyundai Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Sherlie, and we are thrilled that you found your experience with us here at Greenway Hyundai Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

March 16, 2024

He was very helpful in getting my vehicle fixed, and a lot of help making sure am riding safely, answering all questions about my car needs, thanks Logan 😊 More

by maxwellgloria82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukus Felder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Greenway Hyundai Orlando responded

Thank you, Gloria! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greenway Hyundai Orlando, we look forward to having you as one of our valued customers for many more years to come!

February 29, 2024

The service department does a great job Logan was the person in charge of our case and gave us a great costumer service More

by joseph Luciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Feb 29, 2024 -

Greenway Hyundai Orlando responded

Joseph, we're glad to know Logan and our service department at Greenway Hyundai Orlando provided you with excellent customer service. Thanks for sharing your experience!

February 25, 2024

I was not happy with the service. We bought a used car 2020 Nissan Kicks and had issues with it ever since. The last time we took it back to have an issue fixed we were told it would More

by Phyllis Thompson (Washington)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Sidana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh (Service), his supervisor
Feb 27, 2024 -

Greenway Hyundai Orlando responded

Phyllis, I'm truly sorry to hear about your experience. Our team is committed to providing excellent customer service and if you didn't receive that, I sincerely apologize. I'd like the opportunity to make things right and address any ongoing issues with your vehicle as well as discuss what happened during this whole process. If you're still interested in having a conversation with us, Please reach out when you have a moment so we can work towards resolving these matters together. Thank you, Ken Sidana - General Manager - (336) 693-9222

Feb 28, 2024 -

Phyllis Thompson (Washington) responded

Hello Ken, I will be in contact with you soon.

February 21, 2024

I have a new Santa Cruz and while in the process of loading the truck bed the latch would not open the sliding top. Only the gate would open. I drove to Greenway since it was the closest dealership. More

by JANNIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Writer, name unknown
Feb 24, 2024 -

Greenway Hyundai Orlando responded

Jannis, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so we can speak directly, we'd love to address your concerns in detail.

1
...