Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Orr Chevrolet Cadillac - Service Center

Fort Smith, AR

4.9
306 Lifetime Reviews Review Dealership

306 Reviews of Orr Chevrolet Cadillac - Service Center

Sort by
December 22, 2019

"We always take our 2018 Equinox to the Cadillac side for..."

- Denny4Life

We always take our 2018 Equinox to the Cadillac side for all service. Tracie and the Cadillac team are top notch and deliver exceptional customer service and unparalleled service on the vehicle. I can’t say enough about how great they are. I can only give 5 stars but I would give more if I could!!!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tracie Jeffries
November 29, 2019

"Great Service Team"

- awparke

The Cadillac team have always ben there for me when I needed them. Roy in the service area Dennis and Tracie.. Thank you from the Parker Household.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tracie,Roy Service
November 20, 2019

"I went for my scheduled oil change and I was early. They..."

- mm69

I went for my scheduled oil change and I was early. They took my car! And started right away. Orr takes good care of my car. Fast, friendly service every time!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : There were several other guys and I can not remember their names! , Rebecca Boyd
November 17, 2019

"Dennis took great care of us at our recent service visit...."

- skinner15

Dennis took great care of us at our recent service visit. They were kind, courteous, accommodating and delivered the services promised ...... even ahead of schedule!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
November 08, 2019

"Outstanding Service Department! I can say ORR is probably..."

- Mark

Outstanding Service Department! I can say ORR is probably the best dealership service that I have had the pleasure to visit. It’s a long drive for me but worth it!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rebecca Boyd
November 07, 2019

"New SUV"

- CNF

Went into Orr for service and not expecting to buy new SUV but Forest took the time to show the different SUVs while we waited for service and I ended up buying new SUV. Because we could not accomplish all the set-up, Forest came to the house the next day to finish setting up the vehicle. He went above and beyond what I would have expected. Great job.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
November 03, 2019

"Excellent customer service. Harold was very kind and..."

- Becky Dayberry

Excellent customer service. Harold was very kind and professional. He explained the problem with my car in a way that was easy to understand. Will defiant return for service!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
August 21, 2019

"The service manager was very professional and polite. "

- Doug

I was pleased with the level of service I got from the Service Manager. But the Parts Department was unsatisfactory in my opinion. I ordered a part and was told 3-4 days after a week I am still waiting.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Manager I believe his name is Dan
August 19, 2019

"Service"

- Bigdogg101

Very quick and friendly service. Will be back for future services. Blah blah blah blah blah done. Have a nice day see you next time.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Aug 19, 2019 -

Orr Chevrolet Cadillac responded

Thank you so much for the review! We are happy to hear that you have such a positive experience and we look forward to seeing you again!

August 18, 2019

"Always a great experience."

- Jabbey

Service Manager David Graham, always takes good care of us! We know our vehicles are in great hands! Always a fare price! Always consistent experience!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Graham
Aug 19, 2019 -

Orr Chevrolet Cadillac responded

We are so happy to hear that you had such a great time and always trust us to with your vehicle needs! We look forward to seeing you again!

1
...
1 - 10 of 306 results