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Otto Cadillac
Albany, NY
1,657 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,657 reviews
April 04, 2024
Excellent customer service. Service Writer Amber was very professional. Service was also speedy. Great dealership. Service Writer Amber was very professional. Service was also speedy. Great dealership. More
by katypinckney1
Verified CustomerEmployees Worked With
Helpful April 03, 2024
Everyone did an excellent job, they were a pleasure to work with. They helped me iron out a few hiccups and had me on my way. work with. They helped me iron out a few hiccups and had me on my way. More
by Butterbean
April 02, 2024
Very pleasant, quick to get my car in and work started. So much so that I felt a little rushed to talk about my service needs. Dealership was clean, neat, and very professional So much so that I felt a little rushed to talk about my service needs. Dealership was clean, neat, and very professional More
by dzgnman
April 02, 2024
Friendly and concise in explaining all options. Provides options to help make sure the car is in the best condition. No pressure and Happy to answer any questions Provides options to help make sure the car is in the best condition. No pressure and Happy to answer any questions More
by wwiley51
April 02, 2024
Quality service by a knowledgeable team of service professionals Been relying on them for 16 years. professionals Been relying on them for 16 years. More
by HappyCustomer
April 02, 2024
Excellent Very pleasant people. dealership is always clean.service is prompt.highly recommended Have bought different kinds of cars&otto is the best dealership is always clean.service is prompt.highly recommended Have bought different kinds of cars&otto is the best More
by guidry049
April 01, 2024
The dealership is very clean and shiny. Everyone is very helpful and friendly to the customers. Everyone is very helpful and friendly to the customers. More
by marybethfran
