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Ourisman Chrysler Dodge Jeep RAM

Clarksville, MD

Overview
Employees
Reviews
Vehicles
4.6
1,067 Reviews
At Ourisman Chrysler Dodge Jeep Ram of Clarksville we're driving Maryland, DC and Virginia home with our amazing specials, great service and huge inventory. We serve the entire DMV with new Chrysler Dodge Jeep Ram sales, Certified Used Chrysler Dodge Jeep Ram and Used Car Sales. We recommend you come to our Clarksville Chrysler Dodge Jeep Ram Dealership today to save money on a new or used car.
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12430 Auto Dr

Clarksville, MD

21029

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Showing 1,067 reviews

April 02, 2024

I thought the service department did a decent job at quickly diagnosing the problem and moved forward with a solution to it. My truck was still under warranty so it was just a matter of getting the righ More

by Mike W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan
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Apr 11, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Mike, thank you so much for taking the time to leave a review! Our top priority is excellent customer service, and we're grateful you experienced that during your recent visit. Glad to hear our team worked hard to quickly diagnose the problem with your Ram and identify a solution. We understand your concerns regarding communication and will address this with our team, as customer satisfaction is crucial. If you have any other suggestions for how we can make your next visit a 5-star one, please contact our General Manager, Jason Kerr, directly at JKerr@OurismanCars.com. Thank you for helping us improve and enjoy the rest of your day!

Helpful
March 29, 2024

Wonderful staff and nice dealership. Everyone was so helpful from Tim, Tiffany and Tina. The service was excellent. More

by Shirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim , Tiffany and Tina-5 stars
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Apr 11, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you very much for the 5-star review, Shirl! We're delighted to hear about your positive experience working with Tim, Tiffany, Tina, and the rest of our wonderful team members. We'll be sure to tell them to keep up the excellent work. Thanks, too, for your feedback on our clean dealership. If you or your Jeep needs anything, we're here anytime. Have safe travels and thank you for being a member of the Ourisman Family!

Helpful
March 22, 2024

Everyone at this dealership was knowledgeable and very friendly. It was a pleasure working with everyone. More

by jshall723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Daniels
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Mar 26, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

It's wonderful to hear that you had such a positive experience at the dealership! Having knowledgeable and friendly staff can make a significant difference when making such an important decision. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for choosing Ourisman of Clarksville!!

Apr 02, 2024 -

jshall723 responded

David Daniels was exceptional! He went above and beyond to answer all our questions and found us the perfect Jeep. I would highly recommend David.

Helpful
March 21, 2024

They delivered on their end and at a good price for the dodge demon 170. More

by Hellcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 26, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

That's fantastic news! Getting a good deal on a Dodge Demon 170 is definitely something to celebrate. It sounds like we really went above and beyond to meet your needs. Enjoy your new car, and if you ever need anything else, don't hesitate to reach out!!

Helpful
March 18, 2024

Kudos to the dealership for ensuring that my car issue was completed and didn’t cause me anything my service representative Mr Mike Porter was outstanding and extremely professional his willingness to go More

by Anthony Dyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for the kind review! We pride ourselves on going the extra mile for our customers. Please let us know when we can assist you again.

Helpful
February 24, 2024

Excellent service. Truck was well taken care of. Matt kept me informed of the progress More

by mike.mccleaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 01, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a review, Mike! We're thrilled to hear you experienced excellent customer service working with Matt. Glad he kept you informed throughout the process and was available to answer any questions you may have had. We'll pass your kind words on and tell them to keep up the great work. If you or your Ram needs anything, from routine auto maintenance to extensive repairs, we're here anytime! Thanks for supporting Ourisman and have safe travels.

Helpful
February 08, 2024

Great Service! ! Service team was able to diagnose issue and get replacement quickly. Very convenient to schedule appointment. More

by wcyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, wcyoung, for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're thrilled you experienced that working with Dwayne, Steve, and Mike. Glad to hear they worked hard to quickly diagnose the issue with your Jeep and repair it. Thanks, too, for your feedback on how convenient it was to schedule an appointment. We appreciate your business and look forward to your next visit with us. Have safe travels!

Helpful
February 03, 2024

Ourisman dealership has very pleasant and comfortable environment. Their staff is not only friendly but also highly professional. Josh took time to answers all my questions and explained everything very More

by gala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Swars
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Feb 06, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our dealership environment pleasant and comfortable. It's fantastic to know that Josh provided you with friendly and highly professional service, taking the time to answer all your questions and ensuring you had a clear understanding. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything more we can assist you with in the future, please don't hesitate to reach out.

Helpful
February 02, 2024

Tiffany is an amazing financial manager she is very knowledgeable and will always work to get you the most favorable terms when it comes to dealing the the banks. I hope someone sees this and takes int More

by Smoov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Inoma
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Feb 06, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

A big thank you for choosing Ourisman for your recent car purchase! We appreciate your trust in us, and sharing your experience about Tiffany! If there's anything you need or any way we can enhance your experience, feel free to reach out. Safe travels and enjoy the ride!

Helpful
February 01, 2024

Brandon Freelump is a fantastic salesman, and the finance team was amazing so glad I came back again to get my new truck More

by G.W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Freelump
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Feb 02, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Hi Gavin, It's great to hear that you had a positive experience with Brandon Freelump and that the finance team made the process smooth for your new truck purchase. We appreciate your business here at Ourisman of Clarksville and look forward to seeing you soon!

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