Ourisman Lexus of Rockville - Service Center
Rockville, MD
1,329 Reviews of Ourisman Lexus of Rockville - Service Center
Justin was my advisor. Excellent people skills. Justin was very pleasant and kept me informed while I waited. Looking forward to my 25,000 miles service with Justin being my advisor. was very pleasant and kept me informed while I waited. Looking forward to my 25,000 miles service with Justin being my advisor. More
Outstanding service, as always. Shawn Solan went above and beyond to make sure my ISF was properly taken care of. I have frequented many luxury dealerships over the years and the experience that Shawn fac and beyond to make sure my ISF was properly taken care of. I have frequented many luxury dealerships over the years and the experience that Shawn facilitates is by far the best! Thank you. More
The employees at Lexus of Rockville are very courteous and professional. I always have a quality, pleasant experience when I come for service. Keep up the good work. and professional. I always have a quality, pleasant experience when I come for service. Keep up the good work. More
In my eight years with this dealership, my service / maintenance visits are always a pleasure. All who I interact with are always courteous and professional. maintenance visits are always a pleasure. All who I interact with are always courteous and professional. More
Ourisman of Rockville performed nice work and did the work within the estimated time. The car was also washed and cleaned. The price for rotating the tires and changing the windshield wipers was a bit work within the estimated time. The car was also washed and cleaned. The price for rotating the tires and changing the windshield wipers was a bit high. More
Attentive, keep you posted in the progress of the service, and making sure you are completely satisfied. Excellent quality service. Nice complimentary valet service given. service, and making sure you are completely satisfied. Excellent quality service. Nice complimentary valet service given. More
I scheduled a pickup and return of my vehicle for service. A few days before the scheduled date, I called to confirm but the service department had me dropping off my vehicle. That error was immediat service. A few days before the scheduled date, I called to confirm but the service department had me dropping off my vehicle. That error was immediately corrected and from them on everything went smoothly. My service advisor was courteous, knowledgeable and easy to deal with. He had the car delivered to me at the time I requested. More
Dealing with Lexus Service center is a breeze, absolutely everyone is super friendly, courteous, genuinely willing to help and listen. Thank you so much guys! everyone is super friendly, courteous, genuinely willing to help and listen. Thank you so much guys! More
Excellent service! Really friendly and attentive. Plenty of people working and took my car right away. Making an appointment was easy. Drop off and pick up ran really well. of people working and took my car right away. Making an appointment was easy. Drop off and pick up ran really well. More