When I bought my car at this dealership 3 years ago, I was not happy with the sales person. There were outstanding issues with the vehicle and he failed to remedy promised items once the car left the lot. Fortunately, he's not longer there. Recently, I was having transmission issues and the Mazda dealer close to where I live was giving me the run-around saying it was my fault and I used the wrong 'BRAND" of fluid, which was crap. Although I was hesitate to deal with Congressional again, I am SO HAPPY that I did!!!! Rich was fabulous! He dealt with the warranty company and got them to replace the entire transmission AND pay for my rental car. I also needed new tires and he honored the cheapest price I could find elsewhere!! He absolutely made up for the bad salesman that I dealt with years ago. Congressional is a little bit out of my way, but with the experience I had this go around, it's definitely worth the hassle. Thanks, Rich!!