Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My experience was great. Everyone was very friendly and proactive. They gave me all the info I needed before even had to ask. I plan on purchasing another BMW and will definitely come to this dealership. proactive. They gave me all the info I needed before even had to ask. I plan on purchasing another BMW and will definitely come to this dealership. I was my first time here but will definitely return. More
Helpful and thoughtful. Made every effort to make sure she did everything. When the uber was going to be 25 min she came to have me sit inside. she did everything. When the uber was going to be 25 min she came to have me sit inside. More
Took forever, didn’t respond to my texts/calls at first, tried to overcharge me on everything, including a service I asked about upfront. Even the delivery of car took forever tried to overcharge me on everything, including a service I asked about upfront. Even the delivery of car took forever More
Really nice person and helpful with anything with need for are car. I strong recommend galo alway had a renta car when we need it for are car. I strong recommend galo alway had a renta car when we need it More
I wasn’t happy at all. I was told the car needed a few thing fixed cost$4,000+. Took it to my mechanic and was told it didn’t need all the things you suggested. I felt like I was ripped off after paying $ thing fixed cost$4,000+. Took it to my mechanic and was told it didn’t need all the things you suggested. I felt like I was ripped off after paying $200 and getting nothing in return. Will never be bringing my car to a dealership again. More
Always top notch service and communication! I only goto this dealership for my services because of their great service and flexibility with scheduling everything. Highly recommend this dealership for my services because of their great service and flexibility with scheduling everything. Highly recommend More
Very nice not only was Robert and Isam awesome. The Financial Manager was very friendly as well and he did everything he could to help. Financial Manager was very friendly as well and he did everything he could to help. More
This Pacific BMW team is fantastic, across all aspects in service. Thanks for making my service experience exceptional. I most appreciate the video sent to me as the mechanic reviewed my car. Also, the loa service. Thanks for making my service experience exceptional. I most appreciate the video sent to me as the mechanic reviewed my car. Also, the loaner process was made very efficient. More
Constant communication about my cars needs and the cost. Love the videos that of my car being worked on! Such transparency that everyone should adopt in the car service field. Short wait time when I brought Love the videos that of my car being worked on! Such transparency that everyone should adopt in the car service field. Short wait time when I brought my car in until I spoke with Gilbert and car was only gone for a few hours! More
I've been using Pacific BMW since I bought my 1st M3 in 1998. As a group they are outstanding service providers. My service Rep Gilbert Pogosyan is head and shoulders above all others. I have since moved t 1998. As a group they are outstanding service providers. My service Rep Gilbert Pogosyan is head and shoulders above all others. I have since moved to Scottsdale in AZ and every time I drive back to CA if there is any type of issue with my car Gilbert is the person I call and TRUST to take care of my issue(s)! Call Gilbert! More