Pacifico Ford - Service Center

Buying and service Just great service all around. Buying a new car or having your car service everyone cares if you walk out very happy. Thank you for your service Just great service all around. Buying a new car or having your car service everyone cares if you walk out very happy. Thank you for your service More

Honest to Commitment to Please Auto maintenance is hi-tech smart, efficient, and delightfully pleasant at Pacifico — great pricing, individualized service and attention, modern, ple Auto maintenance is hi-tech smart, efficient, and delightfully pleasant at Pacifico — great pricing, individualized service and attention, modern, pleasantly bright waiting room with complementary snacks, free nitrogen (instead of air) for your tires, and car wash when the work is completed! More

Service visit (oil change) The service department overall is very accommodating. I bought my vehicle in for its every three month or so oil change and other minor work and was The service department overall is very accommodating. I bought my vehicle in for its every three month or so oil change and other minor work and was able to get my vehicle taken care of without having to schedule an appointment for some time down the line. The wait time was just about the usual of the other times I have bought in my current vehicle and one I purchased from Pacifico before that. Mr. Knox was very knowledgeable. He even took the time to explain what work was done and told me what vehicle items were up to date and didn't need fixing. He was also very cordial and made sure I was satisfied from the time I dropped off my vehicle till it was ready and I was at the cashier window. More

Problem not solved Truck has 290 mi on it.There is a 3 second delay shifting into drive. Ford says they can't fix it because they allow 5 seconds. There is traffic in fr Truck has 290 mi on it.There is a 3 second delay shifting into drive. Ford says they can't fix it because they allow 5 seconds. There is traffic in front of my house. When I pull out the driveway I don't have the luxury to wait 3-5 seconds for my NEW truck to shift into drive. I am a sitting duck. Very disappointed More

My visit on April 7,2015 Had to bring my car in for a recall service my time there wasn't long I was informed of another recall that was fixed as well..... Pacifico Ford is gr Had to bring my car in for a recall service my time there wasn't long I was informed of another recall that was fixed as well..... Pacifico Ford is great!!! More

Tire Replacement I waited a reasonable amount of time for the job to be completed. This was very important to me as I had to go to work. I waited a reasonable amount of time for the job to be completed. This was very important to me as I had to go to work. More

Great experience, Highly recommend Great overall experience, great customer service from James and his crew !!!! The guys at this shop are professional and very knowledgeable...Your car Great overall experience, great customer service from James and his crew !!!! The guys at this shop are professional and very knowledgeable...Your car is in good hands with them ???? More

Service Visit 4/6/15 I am a 15 year Pacifico Ford customer. Your sales and service teams are very warm, friendly and knowledgeable about the product. I have no problems t I am a 15 year Pacifico Ford customer. Your sales and service teams are very warm, friendly and knowledgeable about the product. I have no problems telling people about your organization. I enjoy doing business with this dealership and look forward to continuing our partnership. More

Part recall Best experience ever!! My rear axle blew out on Friday. Monday morning i i i towed my van in at 10am. Andre took care of everything. I was expecting c Best experience ever!! My rear axle blew out on Friday. Monday morning i i i towed my van in at 10am. Andre took care of everything. I was expecting chaos knowing how car dealerships are but this kid was awesome. He had me in and out in a matter of minutes. He told me my car would take 2 days which was fine considering I know how long these things take. Surprisingly I recieved a call from him at 5pm that same day telling me it was ready to be picked up. When I got there my car was pulled out in minutes. Very friendly environment. I would recommend this place to anybody! Great job!!! And it drives great! I am very pleased! More