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Pacifico Hyundai Mazda - Service Center

4.2

136 Lifetime Service Reviews

6715 Essington Avenue, Philadelphia, Pennsylvania 19153

136 Reviews of Pacifico Hyundai - Service Center

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September 09, 2018

"Sevice Excellence "

- TmcRater

Dennis had the situation well within grasp. I felt warm and fuzzy my Blue baby would percevere! I'm a Pacifico Lifer! Looking forward to another!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Dean
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dennis Golden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Solomon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 13, 2018 -

Pacifico Hyundai Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 22, 2018

"Best Mazda Dealer"

- MsJas1

Best Service and Friendly staff. Also very knowledgeable. Appointments are also on time and never a long wait. Staff will go beyond and above to provide excellent and satisfactory service.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 24, 2018 -

Pacifico Hyundai Mazda responded

Thank you for leaving such a nice review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

August 08, 2018

"Quick Service"

- Popa M JAACS

Greeted immediately upon arrival. I was getting oil change, oil filter and State Inspection. Appointment was at 9:30 AM and out by 11:00 AM. Even better it was my 4th oil change (free) State Inspection free also free car wash.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 13, 2018 -

Pacifico Hyundai Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 02, 2018

"Friendly and efficient"

- Evscar

Everyone was friendly and efficient. Took my car in promptly, advised me about what needed to be done, and completed the work quickly. No undue waiting, and I was in my way.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 02, 2018 -

Pacifico Hyundai Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 28, 2018

"Courteous and Professional ..."

- MARRIEDGIRL

I find that Dennis is trustworthy, courteous and always professional. I know that I can expect truth when it comes to the repairs that my cars may need. We own 5 Hyundai and all were purchased here at Pacifico. Dennis, Steve and Chris in Sales were the main reasons for returning to buy after the first purchase.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Harmer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 30, 2018 -

Pacifico Hyundai Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 09, 2018

"Excellent service"

- ANGIE

Very fast Service, same day service!I Employees are very friendly and helpful. Nice and clean! Not expensive at all. Would recommend to my family and friends!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Holly
Jul 24, 2018 -

Pacifico Hyundai Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

April 28, 2018

"regular maintance service checkup"

- carmazda

the availability for service and the review of work completed. scott was very easy to understand. he also did a multipoint check walk around. super ckean and user friendly waiting areas. shoukd upgrade bathroom and have 1 handicapp accessible with tall comode and wall grips.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
scott t. mcerlane
May 01, 2018 -

Pacifico Hyundai Mazda responded

Thank you for your review as well as your suggestion. We are happy to hear you enjoyed your experience at Pacifico during your visit to service. We look forward to assisting you in the near future.

March 16, 2018

"Very good service"

- Sammy12345

I came here to lease a hyundai Elantra in February 2018. Dahlia and Chris Harmer took care of me in a professional manner, treating me like a valued client. They got me a good deal on my Hyundai and helped me manage the process properly and smoothly. I was able to drive off after getting the paperwork signed. Nick was trustworthy and didnt try to upsell things I didnt need, and got the paperwork done right. Other than wishing the test drive had been longer, I am very satisfied with my car and my service and will be returning for car services.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dahlia Callum-Wilson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Harmer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Nick loscalzo
Mar 19, 2018 -

Pacifico Hyundai Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our team did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 07, 2017

"service department"

- JOEWALKER39@GMAIL.COM

Absolutely horrible was told didnt need appointment for an oil change then wasn't able to get the car in when i brought it there. Then had brake issue. had to fight for a rental then had to pay a deposit on the rental. they kept my car for 5 days gave the car back to me wasn't fixed. Argued again with them about not being able to bring the car in on a saturday. They gave me my car back with 112 miles on it no gas and ez pass used and the brakes still squeeled. I'm only giving a 1 because I'm not able to give a zero. I blame the sales department for this also with all their promises upon buying a car with them.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Chris Harmer
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : service department in total horrible
Apr 07, 2017 -

Pacifico Hyundai Mazda responded

Joe, we're sincerely sorry to hear you weren't satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

December 14, 2016

"Great experience, felt very welcomed! "

- Yas1214

Lamont was very helpful, made sure I knew all aspects of my potential purchase! Went in for service ended up leaving with a brand new car! Happy Customer!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Dean
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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