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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,262 Reviews

2,262 Reviews of Palmen Buick GMC - Service Center

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April 18, 2024

I never have any issues when I take my car in for service. I’m so satisfied with the service I receive. Jason Garon is both courteous and professional. The service I get from Jason is top notch. More

by VKALSTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April 18, 2024

It took just over a month to get it back but it was like new when i did get it. My thanks to the mechanic for an awesome job. More

by Jfsorensen454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non of the above
April 17, 2024

They are very courteous and friendly. The work is done in a timely manner. My car comes back clean. More

by Pattsaunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Resendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Always quick and courteous! Easy to get an appointment! Would recommend to family and friends! More

by Debs4de3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Always treated me fair. Next time I need service or a new vehicle I will look to Palmen first More

by JZICCARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Tim Hoffman is definitely the guy to deal with when getting service done. Always takes the time to explain what’s needed. More

by Chris K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Dropped car off at 11am for oil change, got called at 5pm to pick, but I was the wrong customer. My car wasn’t done till 6pm. I had to pick it up the next day. Scheduling on line is convenient! More

by Kholmesxrayu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
April 16, 2024

For many years Tim has been my go to guy at Palmen. When I was doing errands Friday, I noticed I had low tire pressure on one tire. I called Tim and he told me to bring the car right in. They found a More

by judy_berndt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Professional as usual. Mr. Hoffman was very responsive to my needs and had the car back to me as promised. He also went out of his way to find every available warranty opt More

by JMHIIMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Everyone at Palmen Cadillac was friendly and helpful. I recommend this place for service and sales. More

by jasonhrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
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