Back

Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,834 Reviews

2,834 Reviews of Palmen Buick GMC - Service Center

Sort by
September 26, 2023

Staff was very friendly and efficient. Will gladly stick with Palmens for all my service needs! More

by TIKLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
September 26, 2023

I have known Tim for quite a few years. He’s always attentive and provides me with the most professional customer service every single time. He goes above and beyond. More

by Hortensia AIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Resendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

They were great. They got me in quick and worked with my extended to replace my battery. More

by Perce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
September 25, 2023

The service was good. I waited two hours for oil change which was a little long. Dealing with Tim Hoffman as service advisor was great. More

by Vgeib1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Excellent management in service department they take care of their customers service right up and service manager have helped More

by dsheen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

I brought my car in for service. I was here for almost 2 hours and after sitting there for two hours I had to stay for another additional 30 minutes because they were able to simply More

by SANDRAWATTS0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Always get great service from the PALMEN GMC team. Thank you you for the service. More

by Charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

Jason is my hero! He expedited my car repairs enabling me yo drive safely to Missouri. I contacted several other GMC dealers in the region, who were unable to even e More

by Donnalmcghee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

Another excellent customer experience for routine maintenance and preventative care. Tim Hoffman, service representative, was outstanding as always. More

by JMHIIMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

Bought a new car, 6 miles on it , the inside was dirty and not detailed although they said it was . Was missing the inside floor mats, that I noticed days later. Just think that when u spend that kind of More

by JACOBSGREYMA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan C
...
87
...