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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
3,887 Reviews

3,887 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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April 18, 2024

PALMER DODGE SERVICE DEPARTMENT IS PROFESSIONALLY MANAGED. ALL SERVICE TEAM MEMBERS ARE FRIENDLY AND KNOWLEDGEABLE. I AM A CUSTOMER MORE THAN TEN YEARS.THIS IS A DEALERSHIP THAT I CAN DEPEND UPON More

by csantasairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for your kind words about our service department at Palmer Dodge. We are thrilled to hear that you have been a loyal customer for over ten years and that you trust us to take care of your vehicles. We appreciate your feedback and look forward to serving you again soon!

April 18, 2024

Rich was terrific to work with. He turned the car around quickly with great communication. More

by 1nathanstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Nathan, thank you for your kind words! We're so glad to hear that Rich provided excellent service and communication throughout your experience. We appreciate your feedback and look forward to serving you again in the future.

April 17, 2024

Luis went above and beyond to assist us. We appreciate his excellent customer service, which is rare at dealerships these days. More

by Mr. and Mrs. Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with Luis! We're thrilled to hear that he provided you with excellent customer service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

April 15, 2024

Good quality service department. They have helped me with my Ram 2019 1500 truck to keep it running properly. Expect that they will provide you with good follow-up and convenient ser More

by dacalomeni1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, good hard working service employee.
Apr 16, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with our service department! We are delighted to hear that we could assist you with your Ram 1500 truck and provide you with good follow-up and convenient service. We appreciate your feedback and look forward to serving you again.

April 15, 2024

WONDERFUL PLACE TO HAVE MY VEHICLE SERVICED. EVERYONE IS SO NICE. WILL BE COMING BACK IN THE FURTURE. More

by XYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you found our service wonderful and our team nice. We look forward to welcoming you back in the future!

April 13, 2024

Quick and good with communicating the progress of the work. Coffee in the service waiting area could use an upgrade. 😎 More

by tom.m.adair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name. Front desk.
Apr 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Tom, thank you for your feedback! We're glad to hear that you had a positive experience with our communication. We appreciate your suggestion about the coffee and will take it into consideration for future improvements. We hope to see you again soon!

April 12, 2024

Exceeded my expectations, even though they are pretty high based on the excellence service I receive every time from Palmer Dodge. Luis got me scheduled to bring in my vehicle and got me in and out earli More

by bob@rstwarren.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Espino
Apr 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Bob, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Luis and the team at Palmer Dodge exceeded your expectations. Providing excellent service is our top priority, and we look forward to serving you again in the future.

April 11, 2024

The service managers are great (communicate regularly, always professional) but I question the thoroughness of the techs. I had a standard oil change and tire rotation. As I was about to leave, I noticed More

by dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Apr 16, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share this with us. We hold our team members to a high standard, and we want all of our customers to feel confident in their service. If you have any more questions or concerns for us, please reach out to us directly so we can help. Sincerely, David Keller, Service Manager, service@palmerdcj.com

April 11, 2024

I wish my vehicle was car wash after $$$ spent for repairs. Glad to have top notch technicians working on my vehicle. More

by CEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with our technicians. We apologize for any inconvenience regarding the car wash and will take your suggestion into consideration for the future. Thank you for choosing us!

April 11, 2024

The best service experience I’ve ever had. No hassles and they handled my ride back home More

by dene.dms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but it should be on file
Apr 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Dene, thank you for sharing your positive experience with us! We're thrilled to hear that you had the best service ever and that we could make your ride back home hassle-free. We appreciate your feedback and look forward to serving you again in the future!