Palmer Dodge Chrysler Jeep Ram - Service Center

Luis provided great customer service and communication throughout the process. I was well informed and understood the issues with my vehicle and what I was paying for. throughout the process. I was well informed and understood the issues with my vehicle and what I was paying for. More

A local Jeep dealership in Lawrenceville quoted me $2000 for a necessary repair, and I had to pay $200 for the visit. I wanted a second opinion and came back to Palmer. They did the repair for $1000. for a necessary repair, and I had to pay $200 for the visit. I wanted a second opinion and came back to Palmer. They did the repair for $1000. Every time I challenge the inconvenience of a 2 hour round trip to Palmer, they keep showing me their top level of customer service is worth it! Going forward we are only taking the jeep to Palmer! More

Michael and the rest of the service crew were great! Service, communication, knowledge, professionalism, etc Service, communication, knowledge, professionalism, etc More

Had to replace BOTH batteries on my 18 JL Wrangler w/only 38k miles. Not their fault that’s on Jeep, but had just had oil change done two days earlier with a multipoint inspection done and they didn’t catch 38k miles. Not their fault that’s on Jeep, but had just had oil change done two days earlier with a multipoint inspection done and they didn’t catch my low battery then. Pricing is always more than some other dealers, coupons a little less. They did get me in as fast as possible and had it repaired within the day which I appreciated. More

Winston is such a great help! Service is also super easy and reliable. I never have worries with Palmer! and reliable. I never have worries with Palmer! More

Always great to work with. Easy fast and everyone is super honest and take good care of my vehicle. super honest and take good care of my vehicle. More

Luis and David really made sure that my Jeep service was complete . I am on my 3rd new Palmer Rubicon and this one pulled a little left on the highway They checked the alignment and drove the Jeep several complete . I am on my 3rd new Palmer Rubicon and this one pulled a little left on the highway They checked the alignment and drove the Jeep several times before discovering that I had a faulty steering dampener. Thank you for taking care of me More

Always friendly and timely. They do all the services on my Ram. They keep you up to date on your repairs my Ram. They keep you up to date on your repairs More

This service department is excellent. My vehicle was ready on time and the job was done well. ready on time and the job was done well. More

i had to call back to find out when my jeep would be readh only to have the service tech tell me that my car was actually ready...and no rental cars were available when i initially dropped off, so had t readh only to have the service tech tell me that my car was actually ready...and no rental cars were available when i initially dropped off, so had to take a uber back to the dealership to pick up my jeep...lastly, my remaining free oil change was not honored cuz they had expired but last year was covid, so thought that was very unfair to not extend More