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Palmetto Ford Lincoln - Service Center

Charleston, SC

2.7
257 Reviews

257 Reviews of Palmetto Ford Lincoln - Service Center

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April 05, 2018

Service Experience Service was performed professionally and promptly. My car was serviced, washed and ready to go in about 45 minutes. Greg was my service advisor who fo More

by Shagger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 09, 2018 -

Palmetto Ford Lincoln responded

Thank you for sharing your experience with us! We're glad you had a great experience working with Greg. He is definitely an asset to our team. Please let us know if there's anything else we can do for you!

April 05, 2018

Car service I just wanna say thanks to Palmetto Ford Lincoln team for their great service. Quick and customer caring services like shuttle. Responsible and knowle More

by GMIKAYILOV24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael (services)
Apr 09, 2018 -

Palmetto Ford Lincoln responded

You are very welcome! We're glad that you had such a great experience with our service team. Please don't hesitate to reach out if we can help you with anything else!

April 05, 2018

Wonderful andquick I had a flat tire and the service man that helped me gave me some good advice on my tire. Come to find out I had tire protection and there was no char More

by KYTE1232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brasseur
Apr 09, 2018 -

Palmetto Ford Lincoln responded

That's what we like to hear! Thank you for taking the time to share your experience with us. Please let us know if there's anything else we can do for you!

April 04, 2018

Service to my 2014 Ford Escape Everything went well ! The people I dealt were very helpful & made my experience very pleasant from the Service Advisor to the to the Driver who took More

by FRICHARDS499@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pace
Apr 06, 2018 -

Palmetto Ford Lincoln responded

Our team was more than happy to accommodate you! We appreciate your stellar review, and we look forward to working with you again.

April 04, 2018

Air bag system light came on. Disappointed that they wanted to charge $160 diagnostic fee. I called with a specific problem. I knew what needed repair. Waited almost 2 hours and th More

by LASSIELOCKLAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Engbert
April 04, 2018

Excellent service and work We received excellent service and work on our Lincoln. The staff always takes great care of us at each visit. They always make you feel special. More

by BRIPPLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Moody
Apr 06, 2018 -

Palmetto Ford Lincoln responded

That's what we like to hear! It's good to know that our team has always taken great care of you. Thank you for your excellent review!

April 04, 2018

Very good Service and body shop staff are great and will take care of you. I had cracks in my wheels and was able to replace them under warranty. More

by JFITZPATRICK500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Miller, Jim Moody
Apr 06, 2018 -

Palmetto Ford Lincoln responded

It's good to know that we delivered speedy service and that everything was covered under warranty! Thank you for your 5-star review.

April 04, 2018

Good service Service was for a recall. It was prompt and completed in a short time. Service advisor was friendly and knowledgeable. I will consider future service More

by PEGONUT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Pace
Apr 06, 2018 -

Palmetto Ford Lincoln responded

It's great to hear that your service didn't take too long! Thank you for the great review, and we look forward to working with you again.

April 02, 2018

Very attentive and efficient The service advisor was very attentive and efficient. My car was returned in great condition and clean. I would highly recommend this dealership. the More

by DABJMB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Beckett
Apr 04, 2018 -

Palmetto Ford Lincoln responded

Thank you for the kind words about our team! We truly appreciate your feedback and recommendation. Please reach out if we can be of any further assistance with your vehicle!

April 01, 2018

Excellent short time to make the repair while I waited I responded to a call from Palmetto Ford about a defective bolt in the steering wheel of our 2016 Ford Fusion. They were very helpful in coming up wi More

by Phyllis LePrince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spoke with Don Beckett
Apr 03, 2018 -

Palmetto Ford Lincoln responded

That's great to hear! Thank you for your review and feedback! We're excited to hear you had a great experience with us and hope to see you again soon!

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