Denise Deas was exceptional today. She was polite, patient, and her professionalism was amazing. Not only did she explain everything to me thoroughly, she took the time to show me on the computer details about when my car actually needs servicing and she was able to spot a little intruder in my car. She also, made me feel comfortable and that my car is in good hands with the mechanic. I highly recommend Denise and I give her high ratings for her friendliness and professionalism.