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Paragon Honda - Service Center

Queens, NY

4.1
185 Reviews

185 Reviews of Paragon Honda - Service Center

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June 01, 2021

"He is an excellent sales person, I got everything clear..."

- RobertoSantos

He is an excellent sales person, I got everything clear with the new car deal, answered all my questions, great person.thanks you very much

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Recommend Dealer
Yes
Employees Worked With
Jun 02, 2021 -

Paragon Honda responded

Thank you for this amazing review! We really appreciate your business. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

May 20, 2021

"Professional and super helpful! To be honest I have been..."

- bryan

Professional and super helpful! To be honest I have been unhappy with my Odyssey lease because the car has been giving me too many problems but at least Genesis is giving great customer service.

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Recommend Dealer
Yes
Employees Worked With
May 21, 2021 -

Paragon Honda responded

Thank you for the great feedback, Bryan! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

April 30, 2021

"Exceptional experience!Miguel Sanchez our car salesman..."

- Amanda

Exceptional experience! Miguel Sanchez our car salesman listened to our needs and concerns. He was able to accommodate our MUST have features. He did not make us feel rushed nor was he aggressive to make a sale. In fact he was helpful, knowledgeable and very patient. By far the best car shopping experience. Thank you Miguel for making this easy

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Recommend Dealer
Yes
Employees Worked With
May 03, 2021 -

Paragon Honda responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Paragon Honda. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

April 27, 2021

"He was very helpful. I came in for an oil change on my..."

- Dyerich2017

He was very helpful. I came in for an oil change on my 2019 and left with a 2021. I’m very excited. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Apr 28, 2021 -

Paragon Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

April 04, 2021

"Great sale person I definitely recommend her she got us..."

- Luz ramirez

Great sale person I definitely recommend her she got us the best deals on my son honday cv thank you clara for the great deal

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Recommend Dealer
Yes
Employees Worked With
Apr 05, 2021 -

Paragon Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

March 31, 2021

"Only after Alex gross was involved did I have a good..."

- Dianedistefano

Only after Alex gross was involved did I have a good experience. Before that My service advisor alvia Richards was impossible to get in touch with and did not return phone calls. When Alex became involved then things ran the right way.

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Recommend Dealer
Yes
Employees Worked With
Alvia Richards and Alex gross
Apr 02, 2021 -

Paragon Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

March 02, 2021

"The staff are very friendly and professional. My family..."

- Valeska De Souza

The staff are very friendly and professional. My family and I always have a wonderful experience at Paragon Honda. Thank you Francisco Collado for helping us get our dream car.

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Recommend Dealer
Yes
Employees Worked With
Mar 02, 2021 -

Paragon Honda responded

Valeska, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

February 27, 2021

"Couple of weeks overdue on this rating. A follow-up from..."

- JudyNJ

Couple of weeks overdue on this rating. A follow-up from my purchase which was Amazing! I reached out to Brian at Paragon by email with some questions about a month after my purchase. He had Salome respond to me very quickly with all of the answers to my questions. Excellent customer focus, so glad I bought my Civic at Paragon!

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Recommend Dealer
Yes
Employees Worked With
Mar 02, 2021 -

Paragon Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

February 17, 2021

"The worse service, really disappointing how they speak to..."

- Jessicaayllon22

The worse service, really disappointing how they speak to you as a client. Took my car 2 weeks ago all day and returned it with absolutely no service done and said nothing was needed. All the lights on my car were on and now 2 weeks later my car won’t turn on. In all actually my car was due for service too and if they would have done their job, I would have my car functioning as it should. I spoke to 2 woman Patricia and Carolina in the service dept extremely rude and denied me speaking to a manager and left me on hold and hung up. I called back and left me on hold again and hung up, then called back and absolutely no answer. Someone calle Sayed was a total classless act person on the phone as well. I’m disgusted by their unprofessional behavior. Can’t wait for my lease to end and never have to deal with them again. I wouldn’t recommend this place.

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Recommend Dealer
No
Employees Worked With
Other Employees : Carolina and Patricia from service dept, Sayed
Feb 26, 2021 -

Paragon Honda responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Paragon Honda. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Salome Benscher 718-507-5000 ext 340 sbenscher@paragonhonda.com

December 30, 2020

"Anthony Petito is amazing. He treated my car as if was..."

- Accord17

Anthony Petito is amazing. He treated my car as if was his. He is honest and fair. He provides world class service. We spoke as early as 6:30am to accommodate my schedule. He also took my calls on his days off. You will never find anybody like Anthony. I am proud to call him a friend. He did far more than make sure my car was repaired. You will not find anybody like Anthony at any other dealership. He is world class.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Kenny Shop Forman, Mike D
Dec 31, 2020 -

Paragon Honda responded

Hi, and thanks for the great feedback! We're very happy that Anthony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

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