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Paragon Honda - Service Center

Queens, NY

3.5
224 Reviews

224 Reviews of Paragon Honda - Service Center

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April 06, 2024

Muy buena la atención todos muy amables les recomiendo q vayan a comprar en Honda More

by Estrellamontero530
Recommend Dealer
Yes
Employees Worked With
Tupac Lema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Paragon Honda responded

¡Gracias por dejarnos esta excelente evaluacion, Estrellamontero530! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sinceramente, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

April 02, 2024

Luis was amazing. He made a challenging situation into a positive experience. He stayed super late several times to help me. I do appreciate his dedication to his clie More

by camg6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Quero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Paragon Honda responded

Cam, it’s great to know that Luis provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

April 01, 2024

Great man best car sales no xx if u wang a great car best price don’t wait More

by Eddiee
Recommend Dealer
Yes
Employees Worked With
Herode Chancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Paragon Honda responded

Thank you for this amazing review! We really appreciate your business, Eddiee. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

March 19, 2024

I reached out to Estephanie since my lease was up. I am grateful that she answered my questions with eagerness and attentiveness. More

by Ealzona1
Recommend Dealer
Yes
Employees Worked With
Estephanie Ponceja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Paragon Honda responded

We appreciate you for letting others know about your experience working with Estephanie! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

March 18, 2024

Very excellent dealership, helps you out a lot through the process, very respectful, I am very grateful that Tupac was helping us today, a big shoutout to him✨🫶🏽🫶🏽🫶🏽 if you need a dealership to help More

by Oswaldocalle15
Recommend Dealer
Yes
Employees Worked With
Tupac Lema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Paragon Honda responded

Thank you for this amazing review and shoutout for Tupac! We really appreciate your business, Oswaldo. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

March 14, 2024

Worst customer service from a service rep ever. I was told that I didn’t know how cars work! High quotes to diagnose issues that should have been warranty. Unbelievably unprofessional and lacking i More

by Sk8rGirl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zabi
Mar 14, 2024 -

Paragon Honda responded

Thank you for your feedback. Here at Paragon Honda, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Shun Rodriguez srodriguez@paragonacura.com (C) 908-316-8146 (W) 929-543-3310

March 02, 2024

My 1st lease was about to expire and i wasnt sure how to go about it. I recently had a fantastic experience with Paragon Honda and I am glad one of their representatives, Nick was able to help me. He went a More

by gabrielpponce51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeyson Feliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Paragon Honda responded

Gabriel, it’s great to know that Nick provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

January 20, 2024

Herody Chancy was excellent in helping me as best he could regarding my vehicle incident. A consummate person first who understands the consumer. More

by llawton65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herode Chancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Paragon Honda responded

We appreciate you for letting others know about your experience working with Herody! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

January 06, 2024

This dealership’s service department is beyond crooked. They quoted me an absurd amount t of money to replace spark plugs, 4x what it should be. There were many other items that were quoted way above mark More

by ivinballen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Petito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Paragon Honda responded

Thank you for sharing this review regarding your experience with us, Ivin. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Shun Rodriguez srodriguez@paragonacura.com (C) 908-316-8146 (W) 929-543-3310

December 27, 2023

He was nice and Polite I told him what I was looking for he help and work hard to help me leave with the car I wanted at a reasonable price More

by Dynodave52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Quero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna
Dec 28, 2023 -

Paragon Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

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