Paragon Honda - Service Center

By far, paragon is the worst dealer in NYC. My experience with them has been nothing but unpleasant, simply HORRIBLE!!!, I wouldn’t want anyone experiencing what I have. I encountered issues the first day I with them has been nothing but unpleasant, simply HORRIBLE!!!, I wouldn’t want anyone experiencing what I have. I encountered issues the first day I purchased a 08 Honda Accord Coupe EX V6. Paragon uses a body shop located on Northern and 57th St, this place uses the cheapest type of paint and the quality of work is absolutely horrendous; they painted the wrong fender and used the wrong color of paint!!! Paragon sided with the shop and had them work on my car for a second time; they made the issue even worst. “Joe” the used cars manager provided nothing but horrible service, all he did was “attempt” to make the customer happy, until the customer leaves the lot, then you are SCREWED. My second mistake was having my car serviced there (31st Ave), they over charge for labor, they replaced a part that didn’t need to be replaced, according to Honda it should be replaced at 110,000 miles, paragon replaced it at 45,000 miles because it showed “cracking”, I only drive my car on the weekends!!!! And to top it off they left two (2) huge deep scratches on the passenger door!! What did the service advisor tell me: “It happens”; Really? That’s how much you care about your customers? If you don’t want headaches, problems with your car, TERRIBLE service, and get screwed over STAY AWAY from paragon. The biggest thievery is NYC by far. More

I have to admit to my ups and downs with Paragon Honda, since I bought my pre-owned certified Honda Accord.I frankly believe now, that they stand behind their "moto" to provide an excellent exper since I bought my pre-owned certified Honda Accord.I frankly believe now, that they stand behind their "moto" to provide an excellent experience and care! I received a wonderful service and attention to my concerns (the car needed new tires), and was treated with undersatnding. I trully believe, that Anthony Petito who, was helping me, was just a great listener, and the communicator to have everything done in timely and professional manner. I absolutely recommend this dealership and service department to those who can't make up their mind. And to those who didn't have a positive experience with Paragon, just ask yourselves, if that was just one person who din't have the best day at work (it happens to all of us:),and don't give up hope:) More

I had a very pleasant experience during the most recent service for my 2009 Honda Fit. Anthony was very personable, instantly got to the bottom of the problem and even went as far as to give me his person service for my 2009 Honda Fit. Anthony was very personable, instantly got to the bottom of the problem and even went as far as to give me his personal cell phone number after discussing the repair with the Honda Representative. The problem was fixed in a reasonable time frame and after I picked up the car I even got a follow up call to check that everything was repaired to satisfaction. The other guys in the service department seemed to be equally concerned so that overall I must say that I was 100% satisfied with the effort. Leo van Assendelft More

I'm from Westchester and I was picking my aunt up at the airport when my car overheated. The closest honda place was Paragon Honda so we towed the car there. Not only did they fix the problem but they found airport when my car overheated. The closest honda place was Paragon Honda so we towed the car there. Not only did they fix the problem but they found critical problems that Tarrytown Honda had missed when they had done my maintenance earlier that week. Additionally, they inadvertently fixed my CD/clock light which Tarrytown Honda had told me was un-fixable without buying a new radio system! Nick Ram was very nice and helpful to us. I think its safe to say the trip down to Queens from Westchester for maintenance may be totally worth it next time. A+ Paragon Honda, my 98 civic thanks you. More

We own two Honda Vehicles. A Honda Odyssey and an Accord We own two Honda Vehicles. A Honda Odyssey and an Accord Sedan bought at Paragon Motors of Woodside, Inc. As a result I very often interact with t We own two Honda Vehicles. A Honda Odyssey and an Accord Sedan bought at Paragon Motors of Woodside, Inc. As a result I very often interact with the personnel of their Service Department. The entire staff,from the Sevice Advisor to the Cashier and everyone else working there,constantly offers a courteous,competent and professional attitude. A very dedicated Angel Cruz is always ready to provide his exceptional expert advice. This is all because the Service Manager, Mr. Anthony Petito has created and maintained an environment where Customer Relations and Customer Satisfaction are the goals. I have observed Mr. Petito entering this establishment at 5:00 in the morning. As a customer, I see the end results. I have been highly recommending Paragon Honda to all my friends and to others. Mainly because of the Service Satisfaction they are guaranteed under Mr. Petito's stewardship. More

We bought our 2006 Civic EX from Paragon Honda. I have been taking my car to Paragon Honda service center on and off for the last five years. We like the service we receive; it is always professional. We been taking my car to Paragon Honda service center on and off for the last five years. We like the service we receive; it is always professional. We met Anthony who manages that department. He has helped us with all our needs. The waiting room has fresh fruit, tea, snacks, newspapers and Apple computers with Internet access. It makes the waiting easier. In my last visit, my transmission fluid was changed and it cost me less than what I was quoted by my local mechanic. Volkan Akkurt More

Having my vehicle services at Paragon is always a pleasant experience. From the minute I arrive, I am greeted by name by my service adviser and am taken into a comfortable waiting area with remarkabl pleasant experience. From the minute I arrive, I am greeted by name by my service adviser and am taken into a comfortable waiting area with remarkable amenities. All work is explained to me in detail and nothing is done without my permission. Pricing is very reasonable and the quality of work done is top notch. My service adviser, Edwin C. is a true gentleman and treats me with courtesy and respect. The manager, Anthony P. is an asset to Paragon. He does an outstanding job at coordinating the service department and is always willing to chat with a customer. It is truly an honor to deal with such professionals at Paragon Honda. I have been going to Paragon for the past four years and will definitely return in the future. More

Nick was excellent , got me in and out quickly, was very helpful and polite, Man this dude nick deserves a raise or a promotion. Ill definitely be going to him if i have a problem in the future. helpful and polite, Man this dude nick deserves a raise or a promotion. Ill definitely be going to him if i have a problem in the future. More