Paragon Honda - Service Center

Mr. Pena was very helpful and courteous. His knowledge of the vehicle was extensive and his approach to showing the operations of the vehicle was better than perfect! Being able to meet all our needs and ans the vehicle was extensive and his approach to showing the operations of the vehicle was better than perfect! Being able to meet all our needs and answere all of our issues with extreme speed was incredible. Mr. Pena made receiving a vehicle that you know nothing about easy and my wife felt confident about driving away for the first time. He made sure that even strapping in my 5 month old sons car seat was secure and that we were comfortable with the process. Way beond what honda offers in there commercials! More

Had a great experience with the three employees named above. They were beyond friendly & patience with me as I made the selection. I have & will continue recommned that dealership 2 family & friends. L above. They were beyond friendly & patience with me as I made the selection. I have & will continue recommned that dealership 2 family & friends. Looking forward 2 continue doing business with this dealership. More

Right from the first contact I was given a personalized treatment based on my specific needs, and when my car faced a minor incident that was not covered by the Honda care plan without hesitation or excuse treatment based on my specific needs, and when my car faced a minor incident that was not covered by the Honda care plan without hesitation or excuses they fixed it. They keep a family atmosphere. Thank you guys. More

So I took my car in to have the oil changed. they greeted me like I was a long lost brother. What I mean to say is that I immediately felt at ease and knew that I was in good hands. This is the same dealersh me like I was a long lost brother. What I mean to say is that I immediately felt at ease and knew that I was in good hands. This is the same dealership where I bought my 2008 Honda Civic and frankly having work done on my care is pretty much of a bother to me, but hey the waiting room is comfortable with pretty good amenities. Kenny, the mechanic who did the work was through enough that he found a nail in my right rear tire. I'm about to go on a trip so you can imagine how I felt about that problem solved before it could happen. Highly recommended! More

The Service Advisor who assisted me, Angel Cruz, was courteous, friendly, informative and helpful. The waiting time was a bit long but not unpleasant. I would definitely recommend this dealer and ser courteous, friendly, informative and helpful. The waiting time was a bit long but not unpleasant. I would definitely recommend this dealer and service facility to family, friends and co-workers. More

I have a 2008 Accord EXL and I would now only buy Honda (from another dealership) but would ONLY Have ANTHONY PETITO and his Service people take care of my Automobile. Tey show you the respect and care t (from another dealership) but would ONLY Have ANTHONY PETITO and his Service people take care of my Automobile. Tey show you the respect and care that you expect always. Nick and Wilson are some of the best Service managers I have ever seen! Regards, GM Berger More

I had taken my car to a non honda dealership, and i would have to go back and forth with them to get my problem fixed but yet problem still wasnt resolved. Finally i decided to just take it to a honda dealer have to go back and forth with them to get my problem fixed but yet problem still wasnt resolved. Finally i decided to just take it to a honda dealer ship, And Edwin the service advisor was very friendly and told me that my problem would be resolved and the next day when i went to pick up my car my problem was gone, i would recommend this place to any and all honda owners. Thanks you guys at Paragon Honda! More

we purchased a certified pre-owned 2007 odyssey on a thursday evening. we went back on saturday to have some cosmetic work done and ask about the tires with different DOT manufactured dates. anthony w thursday evening. we went back on saturday to have some cosmetic work done and ask about the tires with different DOT manufactured dates. anthony was great at asking us what was wrong. he insured that all of our points were put into the work order so we would have that documented. he had 4 new tires put on the vehicle and ordered the other parts necessary (some trim and molding pieces). he said he would let us know when the parts came in and further said that we could bundle getting those parts put on with a free service since we were coming to queens from jersey. when we dropped the car off he actually drove us to the closest subway station so we could take the train to the city for lunch with friends. he called when the vehicle was ready. as we were walking from the R train subway station anthony drove past us (on his way home at 4:30pm on a Saturday, i assume), recognized us and gave us a ride the last 3 blocks to the Paragon service center. he also stayed to deliver our car to us and go over what was done and what was ordered. this was the best auto service experience i have ever had. it was honest and sincere customer service. we will continue to have the vehicle serviced at paragon even though it means a 50 mile drive from jersey to queens. More

We purchased a Certified Pre-Owned vehicle at Paragon on a Thursday and wanted to bring it in on Saturday for some cosmetic work and to get new tires. Anthony took the time to understand and record all iss a Thursday and wanted to bring it in on Saturday for some cosmetic work and to get new tires. Anthony took the time to understand and record all issues in the workorder. He had 4 new tires put on the car and ordered the other parts. We left the car there on Saturday and he drove us to the subway station so we could head into the city. When we got back he drove past us ( I assume on his way home) walking to the service center from the subway station. He recognized us and stopped and gave us a ride to the service center and personally handed our car back to us. It was the best dealership service experience we have ever had. Even though it is not the closet Honda dealership to us (we are in Jersey), we will getting our Odyssey serviced at Paragon. Thanks Anthony. Tony and Dawn Levite More

HE DOES A VERY GOOD AND GREAT JOB I WOULD RECOMMEND TO EVERBODY I KNOW. EVERBODY I KNOW. THANK YOU VERY MUCH FROM VICTOR BELLO More