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Paragon Honda - Service Center

Queens, NY

3.5
224 Reviews

224 Reviews of Paragon Honda - Service Center

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December 11, 2023

Andres has been very helpful, from the moment I got my lease and through my lease. He is always available to answer questions, concerns, also assist with maintenance appointments. More

by StephanieC
Recommend Dealer
Yes
Employees Worked With
Andres Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Paragon Honda responded

We appreciate you for letting others know about your experience working with Andres, Stephanie! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

December 05, 2023

Herrod was very helpful and responsive to our needs. I would highly recommend working with him. More

by Sealwatcher2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Herode Chancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Paragon Honda responded

It’s great to know that Herode provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

November 25, 2023

Extremely helpful and patient answered all my questions and concerns definitely will see him for all future purchases. More

by ihz1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herode Chancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Paragon Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

September 07, 2023

The service is some amazing incredible Herode is an amazing person he gives number 1 service More

by Chesky237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herode Chancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Paragon Honda responded

Thank you for this amazing review and shoutout for Herode! We really appreciate your business. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

September 06, 2023

This the 3rd Honda CRV that I bought from you and every single time I have problems with the additional insurance that I bought from Honda financial. This car I bought 2years ago I purchased additional 3 i More

by Augustin Mateescu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Petito
2.0
This rating includes all reviews, with more weight given to recent reviews.
Md. S. Majumder
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person from finance left Honda and He was the one who told me that for $5500 the car will be fully covered
Sep 07, 2023 -

Paragon Honda responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 15, 2023

Excellence service ! Very professional and outstanding attitude. Best decision I have ever made in regard to my car choices & dealer. Thank you ! More

by christoledo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Toledo
Aug 16, 2023 -

Paragon Honda responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Paragon Honda. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

August 08, 2023

extremely poor customer relationship. too many redirection just to one pickup service. no better phone service. no website or online services available. extremely poor customer relationsh More

by tariqwasim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Petito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Paragon Honda responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Shun Rodriguez srodriguez@paragonacura.com (C) 908-316-8146 (W) 929-543-3310

July 25, 2023

Andres Paulino have been always very helpful, supportive and accommodating. I am very happy to have such a trusted professional @ the Paragon Honda dealership like Andres. More

by LK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andres Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Paragon Honda responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

July 06, 2023

Avoid them if you can. I decided to give this place a second chance, boy was that a mistake. Went here to get my Car's AC repaired under Honda's extended condenser warranty More

by Khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PM
Jul 10, 2023 -

Paragon Honda responded

We appreciate you taking the time to share your experience with our service department. Here at Paragon Honda, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, Shun Rodriguez srodriguez@paragonacura.com (C) 908-316-8146 (W) 929-543-3310

May 09, 2023

Herode is very attentive and patient. He listens and is efficient at meeting the consumers needs. More

by dpjc8302
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Herode Chancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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