Paramount Hyundai Hickory - Service Center

I have taken my VW Touareg to Paramount for 8 years. ...alway excellent service. Let me tell you about two young ladies who greet the customers when you drive in for service. Sara Pridgen, service manage ...alway excellent service. Let me tell you about two young ladies who greet the customers when you drive in for service. Sara Pridgen, service manager, and Heather maynard, service writer. Paramount has always maintained good people in these positions, however the two aforementioned young ladies EXCELL in their profession!! They are adament in seeing that customers are transported elsewhere if necessary, keeping one updated on repairs, make sure that you are satisfied with the repairs completed, and overall make one look forward to a return just to be in their presence! Do yourself a favor and look them up! More

Jose made our car buying very seamless and found the perfect vehicle for us. The SUV was exactly what we were looking for. A 2022 HYUNDAI Tucson Limited. I've never had such an enjoyable, seamless expe perfect vehicle for us. The SUV was exactly what we were looking for. A 2022 HYUNDAI Tucson Limited. I've never had such an enjoyable, seamless experience from all the dealers that I have ever worked with. Would recommend Paramount Hyundai of Hickory! More

Having problems with Genesis. Needed to speak with service manager before I travel 100 miles for service appointment. I tried 3 times for someone to contact me to discuss issues. Needed to speak with service manager before I travel 100 miles for service appointment. I tried 3 times for someone to contact me to discuss issues. Was never contacted. I left 2 voice mails and sent one request through the webpage. More

Jose did an amazing job and was so easy to work with! I am very satisfied with my purchase. I am very satisfied with my purchase. More

I called yesterday about trying to get a quick appointment due to a sudden problem with my car, one of only a couple I've ever had with it, and it's a 2012. Upon arrival today and after speaking t appointment due to a sudden problem with my car, one of only a couple I've ever had with it, and it's a 2012. Upon arrival today and after speaking to Travis, I found that I had not been entered into the system for an appointment. Travis calmly stated not to worry, and asked how he could help. I explained the situation. He listened carefully and entered my repair order on the spot and said he/they would take care of it. He was very efficient and professional. They worked me in. After a very acceptable wait time, my car was repaired. I checked the work order, and Travis had written it up in a very clear, condensed format. It was evident that he had listened carefully to my situation. He was great to work with and I look forward to working with him again if/when that time comes. More

Katelyn Hamm provided excellent customer service when we bought my Santa Fe. She was able to answer our questions promptly and was very knowledgeable about the vehicle. We would highly recommend her to any bought my Santa Fe. She was able to answer our questions promptly and was very knowledgeable about the vehicle. We would highly recommend her to any future customers! More

I had such a great experience with Paramount Hyundai of Hickory!! The staff was friendly and helpful and it was also a family friendly experience for my son! They worked hard and fast to get us in and out Hickory!! The staff was friendly and helpful and it was also a family friendly experience for my son! They worked hard and fast to get us in and out and listened to all my needs! More

Isabel did a great job. Smooth transaction. She was able to provide me with a car that’s within my budget. Smooth transaction. She was able to provide me with a car that’s within my budget. More

This was the smoothest process I've ran into for buying a car. Highly recommended. car. Highly recommended. More

Karrie provided excellent, low-pressure service. She was knowledgeable about all of the features of the vehicle we were purchasing and was glad to help. The process was quick and efficient, we trade She was knowledgeable about all of the features of the vehicle we were purchasing and was glad to help. The process was quick and efficient, we traded in our old car and drove off in a new one in less than two hours. More