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Paramount Porsche Volvo VW - Service Center

Hickory, NC

4.4
30 Reviews

30 Reviews of Paramount Porsche Volvo VW - Service Center

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July 24, 2016

Great Experience We really enjoyed working with Colton and Caleb on our transaction. It was a positive experience and we look forward to a long-term relationship. More

by WadeA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Pletcher, Colton Tannenbaum
Jul 26, 2016 -

Paramount Porsche Volvo VW responded

Wade, thank you so much for the great review of your experience at our dealership and especially with Colton and Caleb. All of the employees appreciate your loyalty to Paramount Auto. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us.

December 18, 2015

Paramount Auto Our experience with everyone at Paramount Auro was totally pleasant The salesman we delt with, MarkCloninger, was helpful without the usual "pushienes More

by Porschlover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I admit I am a total loss on names. We also delt with what I would term the floor manager (he handled the signing papers) and he was very nice., Mark Cloninger
Dec 21, 2015 -

Paramount Porsche Volvo VW responded

Thank you for the excellent review! It is great to know that Mark was able to provide you with pressure-free, helpful and informative service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. All the best, Rudi Rudisill, Sales Manager jrudisill@paramountauto.com

February 09, 2015

My new Volvo! I have been bringing my older Volvo here for several years for services, and the service representative that deals with me is named Valerie. I can tr More

by Nabybri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
VALERIE!!!!!!!!!! Service., Caleb Pletcher
Feb 10, 2015 -

Paramount Porsche Volvo VW responded

Thanks so much for this 5-star review about your experience! Valerie, Melissa and Caleb are great assets and we appreciate them for giving you that comfort during your experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Rudi Rudisill | Sales Manager | jrudisill@paramountauto.com

July 05, 2013

Horrible & Lazy customer service... Being freindly doesn't count when being lied to, specially when another Volvo dealer just quoted me 100 dollars less. Going on 3 weeks, when orignally told it shoul More

by DamYank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 08, 2013 -

Paramount Porsche Volvo VW responded

We regret to hear that our dealership did not meet your expectations. Your feedback will be taken into deep consideration so we can identify what needs to be corrected. I can assure you that it was not our intention to disappoint or frustrate you. If you would please contact us, at your earliest convenience, we would very much like to discuss the matter with you further and see what may done to fix this unfortunate situation. I hope to hear from you soon! Sincerely, Andrew Hall - GSM | ahall@paramountauto.com

February 27, 2013

Had some questions regarding my service, and the dealership called and straightened things out. I feel that they went above and beyond to help make me satisfied. More

by traceyoevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
customer service
Feb 28, 2013 -

Paramount Porsche Volvo VW responded

Thanks, Tracey! Keeping our customers informed and to doing our best to address their individual needs is what we're all about. Please don't hesitate to let us know if you ever have any questions in the future! Oh, and be sure to follow us on Twitter and like us on Facebook for special deals and offers for your next visit! Best, Andrew Hall - GSM | ahall@paramountauto.com

January 26, 2013

I brought my car in to have the check engine light checked. And the service department told me there was three recalls of my car. And they set me up an appointment to have these taken care of. Great s More

by plingle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori
Feb 07, 2013 -

Paramount Porsche Volvo VW responded

Thank for the review! I am happy to hear that we were able to notify you of the recalls on your vehicle and perform the services needed accordingly. We work hard every day to ensure that our guests leave our dealership confident in the service we have given them, and it sounds like this goal was met for you. Please stay in touch, and don't forget to advantage of our monthly coupons on Facebook and Twitter. Best, Andrew Hall - GSM | ahall@paramountauto.com

January 18, 2013

Took a little over an hour for LOF and State inspection while I waited. Very nice Porsche waiting facilities and friendly staff. Overall satisfactory experience. More

by gajanssen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service lady
Feb 07, 2013 -

Paramount Porsche Volvo VW responded

Thanks for rating us! Whether your need involves a state inspection, financing, sales or parts, the Paramount Auto team always listens to our customers, sets standards and delivers. Please see us again for any of your future automotive inquiries, and be sure to follow us on Facebook and Twitter! Best, Andrew Hall - GSM | ahall@paramountauto.com

January 10, 2013

Marcus Parlier and Rick Church are awesome! Their customer service surpasses that of anyone else that I have dealt with! I'm always greeted with a smile and treated like VIP. Very pleased! Thank More

by Arol9614
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Parlier & Rick Church, Rick Church
Jan 14, 2013 -

Paramount Porsche Volvo VW responded

Caroline, thank you for the excellent review! We’re thrilled to hear that Marcus and Rick exceeded your expectations and made your experience at the dealership a great one. Thank you for sharing your experience, and please let us know if we can be of further assistance. On behalf of the Paramount Volvo team, thank you for your business and be sure to find us on Facebook for the latest industry news, exclusive offers, and service specials!

December 21, 2012

Josh Williams sold us our Passat and he was by far the nicest and most professional sales person we've ever dealt with. The service department is friendly as well. More

by ls316red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Williams
Dec 22, 2012 -

Paramount Porsche Volvo VW responded

We appreciate your kind words regarding our Sales and Service Departments! Josh is a valued member of our team, and we thank you for recognizing his commitment to top notch customer service. We’re thrilled to hear you had a great experience at the dealership, and we look forward to seeing you again! On behalf of the Paramount Volkswagen team, thank you for your business and be sure to find us on Facebook for the latest industry news, exclusive offers, and service specials!

December 05, 2012

Extremely helpful since this was just 2 wks following scheduled maintenance They even noted a nail in my tire and plugged for me--I really appreciated that. Thank you More

by Teresa Phillips
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
Dec 06, 2012 -

Paramount Porsche Volvo VW responded

Teresa, thank you so much for your excellent review! We’re thrilled to hear that our Service Department exceeded your expectations. We work hard to ensure that each of our guests is treated with the very best customer service, so it's wonderful that you have noticed this. On behalf of everyone on our Volvo Service team, thank you so much for your patronage! Please be sure to find us on Facebook for the latest industry news and offers.

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