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Paramus Hyundai - Service Center

Paramus, NJ

1.9
150 Reviews

150 Reviews of Paramus Hyundai - Service Center

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October 19, 2011

I just bought a 2012 Elantra and wanted to get a spare tire which is not standard equipment. I arranged through the salesman to get the tire and when I came to the service area to have the spare installed More

by furface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia
September 26, 2011

Henry went above and beyond for me and my husband. This was our first visit to Hyundai of Paramus, and we were extremely impressed with his courtesy, friendliness, and attentiveness. We will definitely re More

by dawnduffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Pena
September 18, 2011

Brought car in on a Saturday. Was taken right away. Was Brought car in on a Saturday. Was taken right away. Was told what the problem was and how much it would cost. Work was done that same day. Very More

by jansuep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bradt, Ralph Russo, Julio Lopez
August 17, 2011

Hello I own a Hyundai elantra and I just want to say, that it was a pleasure coming to your dealership because of the service advise Annie Ramaglia. She was such a pleasure to deal with. And it was so wo More

by Mschlosser44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia
July 30, 2011

I have had my vehicle for approximately one year and my experience with this dealership and service consultant has always been a pleasure. Annie is a wonderful person and consultant. She is extremely know More

by vmojica28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie, Annie Ramaglia
July 29, 2011

Annie is excellent and always goes above and beyond! Excellent service and customer satisfaction. Just wish the prices weren't so high at the dealership. More

by dayl74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia, Annie Ramaglia
July 29, 2011

When I brought in my car for service, I was helped by Annie for a problem that had not been fixed in the previous visit. But this time, Annie was very helpful in finding the problem and making sure it go More

by jl2668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Ramiglia, Annie Ramaglia
July 24, 2011

In the mail, I received a RECALL NOTICE. Spoke with Hugo & he reassured me that it was nothing to worry about, only an update on the system. He is an asset to your dealership. I find him to be pleasant, tru More

by l gutschmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo Vacadiez,& Tony, the mechanic
Jul 27, 2011 -

Paramus Hyundai responded

Dear Mr. Schmidt, Thank you for visiting Hyundai of Paramus. We appreciate your positive feedback in regards to your recent service visit. At Hyundai of Paramus customer service is very important to us and we realize it is very critical in running a successful business. We take great pride in our service staff and ensure that we deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do to exceed your expectations and make your next visit at Hyundai of Paramus Truly Exceptional. We appreciate your customer loyalty and look forward to meeting your service needs for many years to come. Best regards, The Hyundai of Paramus Service Team

July 19, 2011

Let me first say that I travel from Wayne to Paramus to have my car serviced because of the professional and friendly way I am treated. Hugo works with me to keep my car in "good health" and as affordable More

by barbaramjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo Vacadiez
July 15, 2011

We are always greeted quickly with a smile. Annie has been especially helpful and makes sure that our concerns are handled promptly and curteously. A friend of mine has already bought a car from this ag More

by walter sesholtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia and Mike, Annie Ramaglia
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