Claudio, and assisted by Dan, were amazing in getting me back on the road. I live in Connecticut, and had a blow out in my tire (run-flats) on a Saturday night in the NYC area. I was able to drop off my car early Sunday morning. They called me in between my surgeries in the operating room, and arranged for all matters at a 120 mile distance so I would not have any inconveniences. They took care of all the issues with the paperwork/warranty, and informed me every step of the way by text, email, and voicemail. I have not seen such thorough intervention in a long time. Relative to my dealership in CT, this is a far superior system of care in place. I would recommend strongly the aspects of care at this facility. They have certainly gone above and beyond the average. They made my life easier and safer.