"Bought a vehicle"
They are just wonderful.!!!!! Joe DeLoreto was fantastic.. The concierge Christian O Reilly had all the answers to my questions, programmed my gate and my garage and was very knowledgeable.
Employees Worked With
Other Employees :
- Doc S.
Excellent care from start to finish. Grt showroom and wonderful staff. Easy to work with and very professional. Car delivery on time. Thx Dereck P.
"NOT very good service knowledge"
- C S
I bought my S350 from another dealer. Took it to Park Place Grapevine a few times. After a scheduled maintenance I noticed a strange residue on the trunk of the car. I took it a couple of times back to have it cleaned and finally spoke to the service manager who couldn't point what the substance was. I was promised a tank of fuel for the inconvenience and never got it. A few months later had to add blue tech additive. When I removed the spare tire there was A LOT OF ADDITIVE SPILLED ON THE TRUNK OF MY CAR. All over the tire, the rug, the cover, etc. I can't understand why a service manager didn't have the knowledge to check when I first noticed. I added the liquid without any spills, without experience or special tools. Didn't take my car there after that.