Parks Ford of Wesley Chapel

In my life time experience as a consumer, I have always dreaded car shopping for many reasons, But Parks Ford of Wesley Chapel changed my views. From the moment I walked in the doors I was greeted and trea dreaded car shopping for many reasons, But Parks Ford of Wesley Chapel changed my views. From the moment I walked in the doors I was greeted and treated as a new family member. I gain total respect for every member of the staff I spoke with during my visit, They were all knowledgeable, friendly and attentive to all my needs. I specifically wish to point attention To Ricky Pritzaff. Ricky took me under his wing and made the whole experience stress free. His knowledge and understanding of all the features of My new F150, and his enthusiastic discriptions/explanations of the truck showed pride in the product. He was more than a saleman. Open, engaging, down to earth and receptive. He made the whole day fly by quickly and effortlessly. I have already handed out his card to a few people who have stopped to ask about my truck. I brag about my truck, my experience and Ricky. Thank you for everything. I'll keep in touch. Sincerely Jim More

My experience at Parks of Wesley Chapel was pleasant. Very informative sale person had patience in my decision making. I would recommend friends or relatives to Parks of Wesley Chapel. Very informative sale person had patience in my decision making. I would recommend friends or relatives to Parks of Wesley Chapel. More

You won't regret going here. I bought my car in March, Frank was pleasant to work with and gave me an awesome deal! I've had two services since then and the service department has been amazing eve March, Frank was pleasant to work with and gave me an awesome deal! I've had two services since then and the service department has been amazing every time! More

I would like to praise the efforts of the Parks Ford sales, business, service and detail team for their efforts during a trade and used car purchase by my wife and me. The staff was very professional, sales, business, service and detail team for their efforts during a trade and used car purchase by my wife and me. The staff was very professional, courteous and an absolute pleasure to work with before our arrival and throughout the transaction. Through their collective efforts a transaction was negotiated that resulted in a win-win for both my family and the dealership. We could not be happier and would strongly recommend this dealership for anyone looking for a new or used vehicle. More

Wayne showed me the trucks i was looking for. I was about to walk off the lot becuase it was the end of the day and we were ready to go home. He asked me what i wanted to spend and I told him the price range to walk off the lot becuase it was the end of the day and we were ready to go home. He asked me what i wanted to spend and I told him the price range i was looking for and that i did not want to negogiate becuase i was over that for the day. He brought out a truck exactly what i was looking for in the price range with no haggling and that is it. i liked that becuase they were eager to make a sale which i thought was a good value while listening to exactly what the customer was lookign for. everyone there was very friendly as well which i liked. More

I worked with Ricky online first, he was very responsive and gave me good straight answers, no sales garbage. He invited me down to see the care and I agreed. When I arrived he was ready to show me the cars and gave me good straight answers, no sales garbage. He invited me down to see the care and I agreed. When I arrived he was ready to show me the cars and get down to business, no BS. He sat with me and worked through each step in the sales process and was knowledgeable and personable. He made sure he gave me the best price and we closed the deal with a handshake. Then Carlos prepared the paperwork quickly and covered it thoroughly with me making sure I understood everything I was signing. Then Ricky delivered the car to me later that day, thanks for a great experience. More

I wasn't sure what kind of new vehicle I wanted or from which manufacturer. I was driving a Toyota Solara and, of course, considered Toyota Sequoia as I wanted a bigger more finely appointed vehicle from which manufacturer. I was driving a Toyota Solara and, of course, considered Toyota Sequoia as I wanted a bigger more finely appointed vehicle than the Solara. I also looked at the Hyundai Genesis and Equus and wanted to consider the Ford Expedition, Explorer and Taurus SHO. Parks Ford was near my home so I went there late on a Friday afternoon and David Bonsey patiently explained all of the features, similarities and differences ampng the three body styles that held my fancy. Even though I told him I didn't know when I would be interested in purchasing a vehicle, he spent a lot of time with me even as other potential buyers drifted into the dealership. I had enough time to drive a vehicle and David set me up to test drive a loaded Explorer. Nice car! I was introduced to Shane Norsworthy, a sales manager, who was personable and accomodating. I had to leave after the test drive and there was no pressure or uncomfortable, pointed questions - just "ask for me when you come back". I saw a few other dealers of vehicles I had considered and came to appreciate the features and reputation of Ford vehicles and the no-pressure approach of David and Shane. I had received a ballpark price on two competing vehicles at other manufacturer's dealerships and e-mailed David and Shane to see if they would give me a ballpark price on the Fords I was considering. They responded promptly by e-mail and without the annoying dinnertime phone calls. What stellar service! I never felt like my integrity was in question or that they were worried about me playing them off another dealer - I told them that if I bought a Ford, I would buy it from Parks if they offered me a good deal and David and Shane took me at my word. I went back to Parks Ford still undecided and test drove three more vehicles with David before deciding upon a fully loaded Taurus SHO. Now for the grueling, back-biting, take-no-prisoners, throw-your-granny-under-the-bus negotiating phase. Well, I was ready. I had research on my trade-in, research on the car I had selected and a good idea of what I wanted to pay. I was well hydrated, had my iPad linked to their WiFi and had tucked two MREs into my briefcase. I was ready to spend the five hours it took to negotiate the last car I bought. But in less than thirty minutes, David and Shane put a deal together that was fair, reasonable and well within my range of expectations. That was the fastest and easiest way I have ever purchased a car and I have purchased a lot of vehicles in the last 52 years. It took a day or two for them to find the exact car I selected and I returned for delivery expecting the usual wrestling match with the "Business Representative" to dodge all the extras I might not want and close a simple car loan. Carlos Gonzales was disarmingly friendly but I had been fooled by this old tactic when buying a brand new 1962 Pontiac Catalina (remember those?). Carlos seemed to sense that I was impatient and ran me very quickly through the extended warranties and then had all my paperwork ready for signature in less than a dozen minutes - even after I requested a change in the loan amount. All-in-all, It took more time for David to demonstrate all the gadgets and features in my new Taurus SHO than it took Carlos to get me in and out of his office. Another first! Parks Ford is a nice place to do business and it's a bonus that it's so close to home. More

George is always courteous helpful knowledgable and the type of guy we enjoy dealing with. He is a great asset to your dealership. The whole sales transaction went pretty well. type of guy we enjoy dealing with. He is a great asset to your dealership. The whole sales transaction went pretty well. More

Great experience! We got a fair deal without a lot of going back and forth. Everyone was very helpful and friendly. Javier is the best! going back and forth. Everyone was very helpful and friendly. Javier is the best! More

This dealership went above and beyond to get us in a new truck and helped with any questions I had. Their customer service and employees are outstanding. truck and helped with any questions I had. Their customer service and employees are outstanding. More