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Pat Milliken Ford
Redford, MI
1,304 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,304 reviews
September 14, 2020
Mr.Evan was very professional and . He even stay lated when place close waiting for my insurance to get back on line two us. I will be sending him more customers he has patients with seniors. Keep up the when place close waiting for my insurance to get back on line two us. I will be sending him more customers he has patients with seniors. Keep up the good work my friend. I called him told him what I wanted he had there in 2 day I didn't expect that, that was quick. He has a pleasant attitude we need more people like him in work place. keep up the good work. More
by airway586
September 11, 2020
Joey DeSantis is my Sales Person. I was looking for a new dealership. When I contacted Pat Milliken Ford I was put in contact with Joey. I have nothing but good things to say about him. He's personabl new dealership. When I contacted Pat Milliken Ford I was put in contact with Joey. I have nothing but good things to say about him. He's personable and friendly, but more importantly he's very efficient. In the past I've always dreaded the time when I had to get a new auto. Sales people have been pushy, and it was a very time consuming event. Joey is the opposite. Doing business with him is easy. I told him over the phone what I was looking for. He found it, and on delivery day it took no longer than one hour. As long a Joey is selling Ford products I'll be his client. More
by mlb345
Employees Worked With
September 10, 2020
David Conzelman is very professional and knowledgeable salesman. He helped me throughout the lease process. Very happy with the service and experience working with Dave. Thanks salesman. He helped me throughout the lease process. Very happy with the service and experience working with Dave. Thanks More
by Vikas Bhatt
Employees Worked With
September 08, 2020
I completed my lease transaction online with John Blanchard. John was exceptionally responsive and very easy to work with. John even took the time to personally deliver the vehicle to my work for m Blanchard. John was exceptionally responsive and very easy to work with. John even took the time to personally deliver the vehicle to my work for me. I highly recommend working with John and all the crew at Pat Milliken Ford. More
by david
Employees Worked With
September 08, 2020
John Tellier, JT, was great to work with. He kept me informed throughout the process. Purchasing, trade-in and delivery were flawless. I would recommend him to others. informed throughout the process. Purchasing, trade-in and delivery were flawless. I would recommend him to others. More
by wlehman2
Employees Worked With
John Tellier
September 07, 2020
Joey was not our original salesman. He inherited us, or we him, through an unfortunate event with another salesman. Joey went above and beyond what we expected in every way! He is knowledgeable about the we him, through an unfortunate event with another salesman. Joey went above and beyond what we expected in every way! He is knowledgeable about the technology in the cars today AND able to explain the benefits of using it. He came to our house twice, once to deliver the car and then again to show us how to use our cell phone for navigation. Joey is an excellent person and salesperson. More
by rwmgoblue
Employees Worked With
September 03, 2020
I had a chance to trade my 2017 for a new 2020. Don worked hard to find me the exact car I was looking for. Third car we have bought from him and pat Milliken. Very professional worked hard to find me the exact car I was looking for. Third car we have bought from him and pat Milliken. Very professional More
by Schubydoo510
Employees Worked With
Don Kalie
September 03, 2020
I continue to be impressed by the professional and personable demeanor and service of Sean Kelly. He assisted me through a purchase process that was new to me - buying a leased vehicle. I had to sec personable demeanor and service of Sean Kelly. He assisted me through a purchase process that was new to me - buying a leased vehicle. I had to secure a bank loan - something that was totally unfamiliar to me! With his guidance, the process was seamless and quick!! My shout out to Sean Kelly....and Kyle Kelly!!!!!! More
by kimberlyacrafton
Employees Worked With
Sean Kelly
September 02, 2020
I have leased my 4th car from Sean and Kyle. Their partnership provides excellent customer service! Highly recommended if you are looking for personalized care. partnership provides excellent customer service! Highly recommended if you are looking for personalized care. More
by cb47
Employees Worked With
Sean Kelly, Kyle Kelly
September 01, 2020
I would definitely buy all my vehicles from Pat Milliken Ford the experience I had with dealing with Sean and Kyle was excellent from the beginning to the end. Ford the experience I had with dealing with Sean and Kyle was excellent from the beginning to the end. More
by BRIGHTENBURG
Employees Worked With
Sean Kelly, Kyle Kelly
