Patrick BMW
Schaumburg, IL
412 Reviews of Patrick BMW
Beware! !!!!- I traded my bmw 750xi in for a newer 750xi cpo from another state. I took delivery and with just 5k miles the 4 tires are dangerous and the fro !!!!- I traded my bmw 750xi in for a newer 750xi cpo from another state. I took delivery and with just 5k miles the 4 tires are dangerous and the front pads and rotors are terrible. My bmw center states it's impossible to put this few miles on after a true bmw cpo. Now I'm trying to just have them do the right thing and cover 4 tires, and front pads and rotors on the flagship sedan. Buyer beware!!!! Very unfortunate. I hope Patrick can honor me as a client and the bmw standard and cover my costs. Will keep you posted. More
I was over charged $10,000 by this dealership I reached out to the owner left 3 messages still no response! I Do NOT RECOMMEND doing business with Patrick Bmw ..I traveled from Detroit Mi to get my X6 ..Af out to the owner left 3 messages still no response! I Do NOT RECOMMEND doing business with Patrick Bmw ..I traveled from Detroit Mi to get my X6 ..After visiting other BMW DEALERSHIPS I was informed that they FKD me as the customer and that’s not how BMW does business ..& to make BMW of North America aware of the price Gauchan.. Patrick BMW was suppose to be a reputable dealership this is NOT TRUE ..I have A1 credit and BMW considers me as a elite customer and I feel like I went to a B LOT ..I also wrote another review and the owner responded with a non active email that I tried email servals times and it kicked back and he also asked me to call & I did on server Al occasions and left a voice mail on his answering service..NO RESPONSE.. SAVE TIME AND MONEY go shop somewhere else ..Thank me Later More
I recently purchased a BMX X3 from Patrick BWM. My client advisor for the purchase was Syed. During the day of purchase I experienced so many challenges and poor customer service with purchasing th My client advisor for the purchase was Syed. During the day of purchase I experienced so many challenges and poor customer service with purchasing the vehicle: -Syed confirmed over the phone the day of pickup that the interest rate would be 1.9% only to arrive and he tells me the interest rate is now 2.9% - I waited 5 hours in the dealership to finally purchase the vehicle though I sent the requested documentation in advance of the appointment - I later reviewed the final finance paperwork to realize my $1K deposit was never deducted from the cost of the vehicle. So I had to take additional steps with Syed the next day to have the credit card payment refunded. I was told the deposit slip had been lost from my file and that it happens all of the time. - Upon leaving the dealership, the salesman lost the 2nd key to the vehicle. I still do not have a 2nd key. - I never received a walk through of the vehicle with a BMW Genius to learn all of the features. I do not recommend buying a vehicle from this dealership. More
Kudos to Patrick BMW for having an amazing sales associate WILLIAM WELLS. Also to the rest of the staff that assisted us. The professional and welcoming feeling made our car buying experience one I associate WILLIAM WELLS. Also to the rest of the staff that assisted us. The professional and welcoming feeling made our car buying experience one I will never forget!! Every last one who helped us gets an A plus in my book. ELMIR AND TIM amazing too! More
Selecting the car was easy the sales person was great. The finance/paperwork person however was absolutely the worst. We waited nearly 6 hours after we bought the car to meet with him and sign all of the The finance/paperwork person however was absolutely the worst. We waited nearly 6 hours after we bought the car to meet with him and sign all of the necessary paperwork. Totally unacceptable. More
Getting one star only because i love my car. Save your self the trouble of coming here. Zero customer service after the purchase and no follow up. Refund requested for an additional services and it’s now self the trouble of coming here. Zero customer service after the purchase and no follow up. Refund requested for an additional services and it’s now going on 6 months in February. Finance’s voicemail are full, email is replies of empty promises that I have to follow up on weeks later. So far my refund has been supposedly processed 4 different times the last 6 months. Services and future purchases are never going to be from here. More
Only buy a used BMW from a top-rated BMW dealer. Patrick BMW know which used BMWs to sell, and which ones to send to auction based on condition. Angelo Tramuta sold me a 2014 BMW 750i Xdrive. It was near pe BMW know which used BMWs to sell, and which ones to send to auction based on condition. Angelo Tramuta sold me a 2014 BMW 750i Xdrive. It was near perfect for an 8 year old car. Given today's situation with low inventory, I paid list price, but the Patrick BMW price I paid was fair. When Angelo informed the finance manager I was paying in cash, they refunded me back $400 worth of documentation fees. Any other unethical dealer would have kept that money. In this particular situation, I rate Patrick BMW high marks for acting professionally, ethically and with integrity. They also picked a really good used car for me that was very well maintained by reviewing the CarFax with me. This is second BMW my family have bought from Patrick BMW in 2021. More
Met Angelo TRAMUTA who’s assistance was invaluable. He took me thru the process step by step making this buying experience effortless. He found me the right vehicle at the right price with all the equipme took me thru the process step by step making this buying experience effortless. He found me the right vehicle at the right price with all the equipment I requested. I’ll certainly see Angelo TRAMUTA down the road. Great Dealership and terrific staff. Lou V. More
Purchasing my BMW X5 MSport 2021 from Patrick BMW was a breeze. I was very fortunate to run into my Angelo Tramuta who was outstanding, honest to a fault. He was all up front with his pricing which was the breeze. I was very fortunate to run into my Angelo Tramuta who was outstanding, honest to a fault. He was all up front with his pricing which was the best by far of three I got. He answers all of my questions and made sure I have all the information to make my decision. If it wasn’t for Angelo, I wouldn’t know about all the BMW seasonal discounts. He resigned my name to get them before I was aware so I can get the best price. He orders my BMW which wasn’t available from the factory and made sure I was updated during the waiting period. If you need a great honest deal with outstanding service go and see Angelo. My next car will be through him and through Patrick BMW. More