I came in to Patrick's Dealership with a specific used car in mind that I had been discussing with the Sales Rep. It had been sold the previous night, so I began looking at other options here with Joe. He was friendly, kind, non-intrusive, and relaxed. I didn't feel any pressure or stress from him whatsoever. He was helpful and willing to answer all of my questions (and there were many), and was patient in his explanations to me. He was honest about what would be possible, and was straightforward in his options; I never once felt that he was trying to give me the run-around or scam me.
We test drove two, and I was about to leave when we discussed the option of a newer model. Based on their knowledge of the product, confidence in the vehicle, and their helpfulness, I was sold on the dealership. They were able to meet my requirements and I am now the owner of a 2019 Subaru Impreza!
I highly recommend working with Joe, as well as Susan Mattero, and the Patrick Subaru family. Thank you!