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Patriot Chevrolet Buick GMC Cadillac - Service Center

Ardmore, OK

4.6
82 Reviews

82 Reviews of Patriot Chevrolet Buick GMC Cadillac - Service Center

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August 09, 2021

"The check in process was friendly. The staff was all very..."

- darrinbenson

The check in process was friendly. The staff was all very friendly despite being very busy. Mike the mechanic that worked on my vehicle was extremely helpful and explained things very well.

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Recommend Dealer
Yes
Employees Worked With
Mike
August 04, 2021

"They have been right there to help me in any way. Very..."

- hutchensmelissa

They have been right there to help me in any way. Very nice and willing to help you with all your needs.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron
July 08, 2021

"As always, exceptional service. Took care of all of my..."

- deedee2262

As always, exceptional service. Took care of all of my issues in a timely manner. What a great experience.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : AARON BROWN, BRANDI GOODIN
Jul 09, 2021 -

Patriot Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to leave us such a amazing 5-star review. We appreciate so much as a customer please let us know if you need anything thank you Best Wishes! General Manager Cory Harris Patriot Chevrolet Buick GMC Cadillac 1540 N Rockford Road Ardmore, OK 73401 Main Line: 580-223-3250 Work Number: 580-223-3250 Email: charris@gopatriot.com www.patriotchevroletbuickgmccadillacardmore.com Hours of Operation Mon 8:30 AM to 8:00 PM Tue 8:30 AM to 8:00 PM Wed 8:30 AM to 8:00 PM Thu 8:30 AM to 8:00 PM Fri 8:30 AM to 8:00 PM Sat 8:30 AM to 7:00 PM Sun Closed All Day

July 03, 2021

"Worst dealership experience I have ever had. It was very..."

- Art

Worst dealership experience I have ever had. It was very rocky in the initial portion but did buy a 2021 GMC Sierra SLT X31. At 6800 miles had a major issue with lights, etc. going wild on dash board on a Saturday. That Monday called service to discuss and service center seemed uncaring and just said "yeah, we are kind of backed up, we'll see if I can look at it on Friday". Turns out that GM has been having issues with lifters and one of the lifters gave out. Had to take to another dealer, where they investigated, changed all the lifters in the entire truck, got me a rental, etc. Asked via phone, email, and text for General Manager to call, never have heard from them. Possibly worst customer service I have ever had.

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Recommend Dealer
No
Employees Worked With
Unsure of name.
Jul 04, 2021 -

Patriot Chevrolet Buick GMC Cadillac responded

Art thank you for taking the time to visit with me today. I look forward for the opportunity to take care of you in the future. Best Wishes! General Manager Cory Harris

June 29, 2021

"Everyone was friendly and receptive to my concerns. I..."

- jmdliddell

Everyone was friendly and receptive to my concerns. I will return for all my service needs.

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Recommend Dealer
Yes
Employees Worked With
Josh Phillips
Jul 02, 2021 -

Patriot Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to give us and josh a 5-star review it means the world to us. We are grateful to have you as a customer . Sincerely General Manager Cory Harris

June 02, 2021

"The service department has never disappointed. The staff..."

- jacksondl12

The service department has never disappointed. The staff is always professional and friendly, making sure the customer feels at home while the car is being serviced. Everything is taken care of as quickly as possible.

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Recommend Dealer
Yes
Employees Worked With
Savana Griffie
April 14, 2021

"Excellent service as usual, answered all questions in a..."

- joannmtalley

Excellent service as usual, answered all questions in a timely manner and kept me updated with progress of service. Will continue to use Patriot service for all my vehicles!

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Recommend Dealer
Yes
Employees Worked With
Savana Griffie
April 13, 2021

"Always can count of Aaron Brown and the staff at the..."

- jimc737

Always can count of Aaron Brown and the staff at the Service department. Did a fantastic job on our 2004 Chevy Duramax Diesel, Runs like a top and detailed beautifully.

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Recommend Dealer
Yes
Employees Worked With
Aaron Brown and his staff
April 07, 2021

"Matt Risk was thorough. He gave me the information about..."

- xiodavis

Matt Risk was thorough. He gave me the information about the tech’s diagnosis (Sean Atnip) regarding issues with my vehicle. Everyone involved (including oil change tech Ethan Johnson) resolved all issues.

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Recommend Dealer
Yes
Employees Worked With
Matt Risk, Sean Atnip, Ethan Johnson
March 21, 2021

"Excellent plus helpful my service advisor was great! I..."

- breshearsaaron

Excellent plus helpful my service advisor was great! I will definitely be back what I liked the most about my visit was I was treated well and my service advisor kept me informed and even let me know what I could expect on my next visit!!! Thanks again!!!

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Recommend Dealer
Yes
Employees Worked With
Savanna
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