Patriot Chevrolet Buick GMC of Ardmore - Service Center
Ardmore, OK
84 Reviews of Patriot Chevrolet Buick GMC of Ardmore - Service Center
I took my vehicle in to get the purge valve fixed. When I called they said that's probably what's wrong with it according to the check engine light code. When I got there it took them five hours and $ When I called they said that's probably what's wrong with it according to the check engine light code. When I got there it took them five hours and $423 later to change a different part. My check engine light came back on 6 days later. After googling the problem, I found out the purge valve should be changed first. I went to Oreilly's and bought the part and installed it myself. No more problems. Then 4 months later I get a letter from Chevrolet saying they know this a problem and will fix it free of charge. But since I didn't have this specific problem fixed at the dealership I won't be reimbursed. When I called the dealership, they informed me that I should have brought it back in and it would have been fixed for free. They did not tell me that there was any kind of warranty on their work. I WILL NOT BE BACK! More
Salesman changed the price of my truck on their website while I was there to rip me off. I went to an auto price history website to call his bluff. Lied to my face while changing it back from his office. while I was there to rip me off. I went to an auto price history website to call his bluff. Lied to my face while changing it back from his office. Sales sold me on a useless warranty after getting 3 other people to swear it covered brake pads. Pads were squealing on the way home from the dealership. Drive straight back and they proceed to charge me over 400 dollars for the pads they knew were bad when they sold the truck. Liars and thieves hiding under a banner of patriotism. More
The check in process was friendly. The staff was all very friendly despite being very busy. Mike the mechanic that worked on my vehicle was extremely helpful and explained things very well. friendly despite being very busy. Mike the mechanic that worked on my vehicle was extremely helpful and explained things very well. More
They have been right there to help me in any way. Very nice and willing to help you with all your needs. nice and willing to help you with all your needs. More
Worst dealership experience I have ever had. It was very rocky in the initial portion but did buy a 2021 GMC Sierra SLT X31. At 6800 miles had a major issue with lights, etc. going wild on dash board on a rocky in the initial portion but did buy a 2021 GMC Sierra SLT X31. At 6800 miles had a major issue with lights, etc. going wild on dash board on a Saturday. That Monday called service to discuss and service center seemed uncaring and just said "yeah, we are kind of backed up, we'll see if I can look at it on Friday". Turns out that GM has been having issues with lifters and one of the lifters gave out. Had to take to another dealer, where they investigated, changed all the lifters in the entire truck, got me a rental, etc. Asked via phone, email, and text for General Manager to call, never have heard from them. Possibly worst customer service I have ever had. More
The service department has never disappointed. The staff is always professional and friendly, making sure the customer feels at home while the car is being serviced. Everything is taken care of as quickly a is always professional and friendly, making sure the customer feels at home while the car is being serviced. Everything is taken care of as quickly as possible. More
Excellent service as usual, answered all questions in a timely manner and kept me updated with progress of service. Will continue to use Patriot service for all my vehicles! timely manner and kept me updated with progress of service. Will continue to use Patriot service for all my vehicles! More
Always can count of Aaron Brown and the staff at the Service department. Did a fantastic job on our 2004 Chevy Duramax Diesel, Runs like a top and detailed beautifully. Service department. Did a fantastic job on our 2004 Chevy Duramax Diesel, Runs like a top and detailed beautifully. More