14 Reviews of Patriot GMC Hyundai - Service Center
We had to pay 165 dollars for you all to tell us that we needed to spend 700 more. We were told that the only way to fix the issue was to spend this money to order a new part. Turns out there was an manual needed to spend 700 more. We were told that the only way to fix the issue was to spend this money to order a new part. Turns out there was an manual way to fix the issue without ordering the new part. All about the money, not helping people. More
Had a steering problem with my GMC 2020 truck. I gave them a lot of, “it’s doing this and it does that sometimes”. It was diagnosed and repaired in short order. I gave them a lot of, “it’s doing this and it does that sometimes”. It was diagnosed and repaired in short order. More
I took our car in with two problems. The first one was notifications that the Tire Monitor and Stabilitrac needed servicing. The second one was that the remote key fob was not working. The first one was notifications that the Tire Monitor and Stabilitrac needed servicing. The second one was that the remote key fob was not working. When I picked up the car, the service rep said the Tire Monitor problem had been fixed, no problem could be found with Stabilitrac, the battery in the key fob had been replaced. When I started to leave the key fob wouldn't work. I contacted the service rep and he tried the fob and got the same result. He concluded the fob was defective and would need to be replaced. His estimate was that replacement and "installation" would be between $350 & $400 (I don't remember the exact estimate). I said it was not worth that much and I would do without it. Afterward I found out that Amazon had a replacement fob for our car for under $30 so I ordered it. The Owner's Manual contains detailed instructions for fob reprogramming but the Amazon would not reprogram (I will return it for a refund). On a whim I attempted to reprogram our original fob. It indicated when reprogramming was complete and all the buttons worked! My assumption is that service replaced the fob battery but did not reprogram it. I see three disturbing situations: No one checked the fob after replacing the battery (strike one). The estimated cost to replace the fob are unexplainable (strike 2). If I had elected for Partiot to replace it I would have never had known it was unnecessary (strike 3) To date. no further problems with the Tire Monitor or the Stablitrac. Raymond Stas 918-327-0778 More
This dealership has excellent service! I would definitely recommend Mariana Jasso! If you are looking for a great affordable vehicle! I would definitely recommend Mariana Jasso! If you are looking for a great affordable vehicle! More
I have bought several new vehicles from them but service is horrible. I took my truck in there to get service and the try to sell you a cabin air filter when it was brand new a week before and Jill in servi is horrible. I took my truck in there to get service and the try to sell you a cabin air filter when it was brand new a week before and Jill in service went along calling me liar until I proved my point and the was supposed to check tires and evert tire had a different pressure and general manager Will not return calls I guess he doesn’t care about customer care More
Easy to schedule oil changes, open past 5pm, gets you in quickly, pleasant service desk personnel, informative about what might be needed, and a fair price.... quickly, pleasant service desk personnel, informative about what might be needed, and a fair price.... More
I always get the best customer service from Thoran when I take my truck to be serviced. Scheduling is so easy and their communication thru emails is fantastic. Would not go anywhere else Sandra B. take my truck to be serviced. Scheduling is so easy and their communication thru emails is fantastic. Would not go anywhere else Sandra B. More
Excellent customer service even dealing when dealing with cranky people they get five stars in my book everyday. Dustin has a top notch staff working for him cranky people they get five stars in my book everyday. Dustin has a top notch staff working for him More
Every time I have a problem I call they address the problem set a appointment Every one I very honest and respectful I wound not go any where else Would definitely recommend you to my friends problem set a appointment Every one I very honest and respectful I wound not go any where else Would definitely recommend you to my friends More