Back

Patriot GMC Hyundai - Service Center

Bartlesville, OK

3.2
14 Reviews

14 Reviews of Patriot GMC Hyundai - Service Center

Sort by
April 18, 2024

We had to pay 165 dollars for you all to tell us that we needed to spend 700 more. We were told that the only way to fix the issue was to spend this money to order a new part. Turns out there was an manual More

by breybby111
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
January 11, 2024

Had a steering problem with my GMC 2020 truck. I gave them a lot of, “it’s doing this and it does that sometimes”. It was diagnosed and repaired in short order. More

by TnTFlyingService
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thoran
January 03, 2023

I took our car in with two problems. The first one was notifications that the Tire Monitor and Stabilitrac needed servicing. The second one was that the remote key fob was not working. More

by bvilleray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thoran Willis
December 28, 2022

Those I dealt were super nice and knew their job. Polite and kind. Helpful. Great More

by Susiehughey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
July 12, 2022

This dealership has excellent service! I would definitely recommend Mariana Jasso! If you are looking for a great affordable vehicle! More

by Jennykgalario21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariana Jasso
March 01, 2022

I have bought several new vehicles from them but service is horrible. I took my truck in there to get service and the try to sell you a cabin air filter when it was brand new a week before and Jill in servi More

by rustyhockettpissed off x customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Hill
Sep 07, 2022 -

Patriot GMC Hyundai responded

Hello Rusty, we are very sorry to hear about your experience. We do try to go above and beyond to help each and every other customer out. We do make mistakes from time to time and deeply regret this mistake. We would love to earn your confidence back on your next visit, ask for Jennifer Hill, the service manager, to see if there is a way that we can regain your confidence

July 16, 2021

Easy to schedule oil changes, open past 5pm, gets you in quickly, pleasant service desk personnel, informative about what might be needed, and a fair price.... More

by doerrcharlesm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Desk person
April 14, 2021

I always get the best customer service from Thoran when I take my truck to be serviced. Scheduling is so easy and their communication thru emails is fantastic. Would not go anywhere else Sandra B. More

by Sandra B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thoran Willis
November 11, 2020

Excellent customer service even dealing when dealing with cranky people they get five stars in my book everyday. Dustin has a top notch staff working for him More

by david.montgomery9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Peck
October 08, 2020

Every time I have a problem I call they address the problem set a appointment Every one I very honest and respectful I wound not go any where else Would definitely recommend you to my friends More

by Rickstephens62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thoran Willis
1