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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,989 Reviews

3,989 Reviews of Pearson Nissan Of Ocala - Service Center

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September 06, 2020

I have found the dealership staff very friendly and accommodating. George St. John, my service advisor, made a negative situation into a positive one. His customer service was excellent. More

by ALOHABO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
September 05, 2020

Brian is the most personable caring service advisor in service Goes out of his way to help and make sure you are happy before you leave. Nissan needs more people like him! More

by SMCMILLER.2950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
September 05, 2020

Jimmy was very helpful and attentive to my car needs. I didn’t have to wait long for my car to be ready. Definitely will recommend Jimmy at Nissan to all my friends and family. More

by drcoinshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

did a fine job on my recall and having a 25 word minimum is ridiculous... you either do well or do poorly, enough said. REALLY? More

by EDWARDJGALIZIAJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
September 04, 2020

I moved my service to Pearson due to the service center treatment. Straight talk with no pushing to make decisions before I am ready. Isaac is ready to set appointments that fit my schedule. More

by DABBY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
September 02, 2020

The service rep was extremely helpful. He was very knowledgeable and explained everything very thoroughly. I am very satisfied with the service and experience with Nissan of Ocala. More

by abcd123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Purdy
September 02, 2020

Isaac is the man! Very professional and great attitude. Got me in and out in no time. The whole service department makes going there for service enjoyable More

by TIMOTHYWSMITHJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler, Garry Bradley, Isaac Velazquez, Jeremy Hinkle
September 02, 2020

I miss al jay. he was the best if we have somebody we trust, its wonderful to go back to nissan for anything. there many places to fix car in town! More

by ANDY.RYU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : i miss al jay, Alfred "Al Jay" Icalla
September 01, 2020

Had a problem with my truck and brought it in and it was taken care of with no issues or complications. The guys there are very professional! More

by CJENKINS8587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

Show Room and waiting area is clean and bright although the temperature at 69 degrees was a little cool. Met a couple of sales people while waiting that were friendly. Got in and out a lot quicker than I More

by MJKLEIN
Friendliness
Recommend Dealer
Yes
Employees Worked With
I didn't get the young ladies name that greeted us when I pulled in the service bay was very friendly.
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