My overall experience at Penske Hyundai was great. The employees were friendly and greeted me and my daughter in our first visit. Don's a great representative and he helped me find the best car for my daughter.
Michael Gaffney was a great salesman he was fast a efficient and gave me the best price!he was so helpful thank you so much for my New car I will definitely be doing all my purchases with him and encourage all my friends and family to do the same!
Sales guy Bill was Great. Car purchased had a scratch. I was told it would get taken care of. When i took it in a week later, they kept it a day and a half and when i picked it up it had an additional 27 miles on it. I was not happy about that. I questioned them, they said my car was sent elsewhere for the paint job. They should of told me up front that it was an off site job.
John and I exchanged a few emails and I had informed him on what I was looking to do before I came in. I did not think in any way they would be able to come close on the price I was looking for. Not only did they fall within the price I was looking for they did not try to sell me on any other sort of pricing. I provided what I could afford and they came in and got the pricing to where I said I would go. I purchased a car for my wife at a different dealership in the summer and did the same thing. I provided a price. The other dealership went back and forth for hours trying to get me to agreed to a price above what I said I was comfortable with even though they knew what I was willing to spend. I truly appreciate not having to go through that sort of experience. All said, the entire trip I believe took under 2 hours which included the financing. I really appreciate the efficiency given here at this dealership.
I didn't deal with much of the staff but I can say that I did appreciate the salesman (Justin) and that he was more or less the reason I chose Penske over the other dealerships. He was helpful, professional, and not aggressive at all which made the experience much less frustrating than what it can be.
Awesome first expierence of leasing a car. Very friendly and nice staffes. They explained me everything to make sure that I understood what I am doing. I felt they really care me. I will definitely come back here for my next car!