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Penske Toyota

Downey, CA

4.8
1,672 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,672 Reviews of Penske Toyota

September 25, 2024

Most service advisors are really helpful. Yesterday, Ivan Huerta- Zacarias helped me. He is one I always hope ends up there when I visit every four months More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta-Zacarias
Sep 25, 2024 -

Penske Toyota responded

Grateful to hear our team provided helpful service, especially every four months. See you at Penske Toyota next time!

September 25, 2024

Had another flat tire. Called Danish to ask if I still had that warranty on my tires. He helped set up an appointment and welcomed me at the dealer. Michael caballero and D More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danish and Michael Caballero
Sep 25, 2024 -

Penske Toyota responded

Penske Toyota is grateful for your feedback. We're glad our team could assist with your tire issue. Have a great day!

September 24, 2024

Excellent service thanks to service advisor Jasmine Berumen very Profesional and good prices thank you very much More

by Jebrumel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen
Sep 24, 2024 -

Penske Toyota responded

We're glad everything went smoothly for you and appreciate your feedback. Thanks from the team at Penske Toyota.

September 23, 2024

Very professional and polite staff. Waiting area very clean. Service wait time was not long. More

by 0224velazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Sep 24, 2024 -

Penske Toyota responded

Penske Toyota appreciates your kind words about our professional staff and clean waiting area. We’re glad you had a pleasant service experience – thank you!

September 23, 2024

I had the best car buying experience. I got exactly what I wanted! The entire process was quick and easy. The dealer was very kind and honest! I highly recommend Penske Toyota! More

by Lutchia2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh
Sep 23, 2024 -

Penske Toyota responded

Great to hear you had a smooth experience at Penske Toyota and found what you wanted. Thanks for the recommendation!

September 23, 2024

They made the process of purchasing a car simple and made me feel at ease with making such a huge and important purchase. More

by lmy3482
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danish Khan, Van Nguyen
Sep 24, 2024 -

Penske Toyota responded

Penske Toyota is glad to hear the process was straightforward and comfortable for you. Wishing you many great journeys in your new car.

September 23, 2024

Tony was very helpful. He got me in and out quickly. Will be making my next appointment with him. More

by marcy.sanchez
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 24, 2024 -

Penske Toyota responded

We appreciate your feedback and are glad to hear you had a smooth experience with our team at Penske Toyota. Enjoy the rest of your day.

September 23, 2024

Sebastian was very accommodating and gets the job done as promised, no need to wait long hours More

by nette_mn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Sep 24, 2024 -

Penske Toyota responded

We appreciate your kind words about our team at Penske Toyota. If you need anything else, we're here to help!

September 21, 2024

Quick service and friendly support regarding my car questions. During visit wish to have seen hybrid Rav4 in stock. Thank you. More

by Joselyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan H
Sep 23, 2024 -

Penske Toyota responded

Thank you for your feedback and kind words about our service at Penske Toyota. Appreciate your interest in the hybrid RAV4 too—your satisfaction means a lot to us. Take care!

September 20, 2024

The price for labor work is pretty expensive but the location has good customer service. More

by laestar73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Pena
Sep 21, 2024 -

Penske Toyota responded

Thanks for sharing your thoughts. We appreciate your feedback on our pricing and are glad you had a positive experience with our customer service at Penske Toyota!

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