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Pepe Cadillac - Service Center

4.8

301 Lifetime Service Reviews

15 Water Street, White Plains, New York 10601

301 Reviews of Pepe Cadillac - Service Center

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November 13, 2018

"friendly and efficient"

- joyce1957

All associates of Cadillac treated me like a queen...thats why I go to Pepe they get me in and out as quickly as I need. they are willing to do what it takes to make me happy. Friendly people thats why I go back when I need service. their service is top notch

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Bartolini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jasson Liriano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Frank Spaziante
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ron Bald
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : frank
November 12, 2018

"Great service"

- TRAGAR

I was able to get in and out quickly and my car looked great when they returned it. They are a very professional organization and handled all the required service without an issue.

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Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 07, 2018

"Excellent service"

- solomon41

I got my appointment very very fast and the service manager was very helpful as I was asking a few question about my car and his answer was very helpful to me

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Recommend Dealer
Yes
Employees Worked With
William Rivera
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 07, 2018

"Car service "

- Casdilac

Excellent service my navigation wasn’t working fixed pretty fast and transmission was acting kind of funny and they fix it also. There was a recall on the vehicle which I didn’t know about which they took care of it for free.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 03, 2018

"Great Service"

- mspaupaw

I took my car in, to have diagnostic check. I was informed of everything that was wrong with my car, via text, email and was given a print out sheet which was really proficient on their behalf.

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Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 02, 2018

"great service"

- david cerasaro xlr srx

we had some problems with the cue system and the shifter Juan Cardenas fixed it in no time flat.....thanks Sam Kwartler for your help.....drove away with peace of mind

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Juan Cardenas
November 02, 2018

"Tail light replaced and maintenance ."

- DennisC

I was very pleased with my experience. I was taken on time and waited, which was the approximate time promised. The work was done well and as expected.

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Deleon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sam Kwartler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jasson Liriano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 02, 2018

"Excellent service "

- Stef

I always have prompt and helpful service . Compared to service of other cars I own , Cadillac service is the best . My car was ready before the designated time , loaner car was great , Jason explained what was done to my car .

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2018

"I received the BEST customer service from PEPE CADILLAC. "

- Pont2448

PEPE CADILLAC drove over 1 hour to take my car and give me a loaner car to repair my wheel issue.JOB WELL DONE PEPE.

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Recommend Dealer
Yes
Employees Worked With
Jim Romer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lynn Bartolini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michelle Deleon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kleber Joseph
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sam Kwartler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 31, 2018

"Another Stellar Experience "

- Stevie "Z"

Had to bring in my 2018 Cadillac Escalade ESV. Ron the Svalbard Mgr happen to be involved with this repair trip. Truck was taken care of as promised and Sam my Service Advisor kept me in the loop every step of the way.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ron Bald
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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