132 Reviews of Perfection Honda - Service Center
Friendly service Jimmy Adams, service adviser, was super friendly and got me checked in quickly. He explained the multi-point check and recommended services. He kept Jimmy Adams, service adviser, was super friendly and got me checked in quickly. He explained the multi-point check and recommended services. He kept me informed of progress on work being done. More
Service Department Tops! Greg Saenz was amazing - he was caring, interested in my experience, and super helpful! Next time I go back I am asking for him! Bravo! Greg Saenz was amazing - he was caring, interested in my experience, and super helpful! Next time I go back I am asking for him! Bravo! More
Best Honda dealer in town Chris, my service writer was honest and friendly. I just wish the technicians could fix some of the ongoing issues this car has always had. The probl Chris, my service writer was honest and friendly. I just wish the technicians could fix some of the ongoing issues this car has always had. The problems are more with the CR-V, but still we’ve been there enough times for the same complaints, I think the dealer should have just replaced the items by now. More
COMPLIMENTS TO JIMMY IN SERVICE Jimmy in the Service Dept. was very friendly and helpful. Explained everything to me clearly. Always had smile on face. I would work with him in the Jimmy in the Service Dept. was very friendly and helpful. Explained everything to me clearly. Always had smile on face. I would work with him in the future. More
Quality and professional services My recent visit to Perfection Honda was very pleasant. Car was serviced quickly, services performed/needed thoroughly explained, there is a nice-clean My recent visit to Perfection Honda was very pleasant. Car was serviced quickly, services performed/needed thoroughly explained, there is a nice-clean-comfortable waiting area, and advisor was helpful and professional! I will continue to have my car serviced there! More
service department is terrible. I love my pilot but Honda Service in Albuquerque is terrible. I've had to order parts and Honda has never called to say that they are in. When i re I love my pilot but Honda Service in Albuquerque is terrible. I've had to order parts and Honda has never called to say that they are in. When i received the car, a rivet or support device was not put in my steering column and there was a really annoying sound every time i slightly turned the wheel. Perfection Honda said they could not hear the noise and they could not help me. Took it to Garcia Honda and they found problem and fixed it. Then I had other problems with Garcia Honda. Again, I love my Honda but the service does not even come close to the service I came to expect based on my Hyundai experience. I have now been trying to contact a service person to schedule the programming of my Fob for 40 minutes. phone just rings. it is Saturday at 1:40pm. Finally reached someone by going through sales, they answered, that said they would connect me to a service scheduler. Again, phone range for 1-2 minutes and then disconnected. More
Satisfied customer! We've purchased both of our Hondas from Perfection and have been satisfied customers ever since we moved here in 1995. My recent service experience wa We've purchased both of our Hondas from Perfection and have been satisfied customers ever since we moved here in 1995. My recent service experience was excellent as always. More
Service Advisor-Jimmy Adams at Honda Perfection My service advisor, Jimmy Adams was very personable, friendly, professional and helpful. He went out of his way to make sure a question that I had reg My service advisor, Jimmy Adams was very personable, friendly, professional and helpful. He went out of his way to make sure a question that I had regarding my service plan was answered before I left. He directed me to the right person and everything was resolved. Appreciate his willingness to help me and to make sure I was taken care of. I'm not sure why he isn't listed on the employees to choose from but he should be recognized for providing such good service. Also was helped by Rukia Al-Sultan who took time with me that wasn't scheduled to make sure all of my questions were answered. Appreciate the personal attention and also wanted to be sure that all of my concerns were addressed. JoAnne B More
Timely and Efficient Perfection Honda provides customer service as I envision customer service to be. Set appointments, tell you what they are going to do and then perfor Perfection Honda provides customer service as I envision customer service to be. Set appointments, tell you what they are going to do and then perform at a level that meets or exceeds expectations. Very pleased More
Great Service, Great value. They were prompt, talked to me about my visit. Advised me when the needed repairs were recommended. Place is very clean and staff are attentive. They were prompt, talked to me about my visit. Advised me when the needed repairs were recommended. Place is very clean and staff are attentive. More