Tooele Motor Company
Tooele, UT
410 Reviews of Tooele Motor Company
I worked with CJ. He is so amazing. He did everything he could possibly do to help me. I finally ended up being able to get a 2021 Camry. I absolutely love it! He He is so amazing. He did everything he could possibly do to help me. I finally ended up being able to get a 2021 Camry. I absolutely love it! He listens and works to find exactly what the customer wants and needs. I will recommend him to anyone and everyone! More
Worked with CJ trying to get a 2023 or 2024 Malibu but couldn’t get one to my liking. Ended up buying 2024 Trax RS and love it ❤️ CJ is awesome and listened to all of my likes and dislikes and this is why couldn’t get one to my liking. Ended up buying 2024 Trax RS and love it ❤️ CJ is awesome and listened to all of my likes and dislikes and this is why I have the car I love. If you’re looking for a great salesman contact CJ. He will definitely take care of finding what you want. I also have to say thank you to everyone that helped make my purchase smooth and easy!! What a great crew to work with. I HIGHLY recommend this dealership because they are friendly and professional. More
This dealership rocks. Great price and friendly staff. I was in and out in under an hour with my new Ford Edge. We love it and the team at Tooele Motor Company. Great price and friendly staff. I was in and out in under an hour with my new Ford Edge. We love it and the team at Tooele Motor Company. More
Tooele motor company Saturday August 19th 2023 As soon as i got out of my car (2019 mx5 miata) a sales rep was right there to assist me with what ever I needed. I said I need a reliable car under 10 grand as i got out of my car (2019 mx5 miata) a sales rep was right there to assist me with what ever I needed. I said I need a reliable car under 10 grand with good gas mileage for my 17 year old for her own first car. We went over some cars. We found one that had just came in the day before, there was no sticker price yet. I asked the "manager" how much it was as he walked me to it and he said between 5 and 8 I think I'll have to go check. My daughter test drives it. Likes it we decide okay we will get it. The paper work funny enough says the car is 9,999,99. Funny since I said I wanted a car under 10 grand right? After taxs and fees it totoled 11,234.02. We trade in my old 2007 gmc denali (what she had been driving)for $500, because thats all they could offer us for it. the car came out to be 10, 734.02. They tried to push a warranty on the car over and over and my husband was a vibrant shade of NO. Okay great but the car has to still be serviced since they just got it in the night before. This is on a Saturday so they believe the car will be done Monday. Sunday I'm talking to my husband about driving it out to work (intown, and freeway) to make sure the car is running okay before we just let our daughter take this car. And I mention that I thought it was odd the manager told me it was going to be between 5 and 8 grand but the car totaled exactly what I had asked for under 10 grand being the 9,999,99. This got his wheels turning and why we didn't look before is our faults but he got on ksl to see how much that type of car goes for around our area. Low and behold they post their new inventory on Sundays. So 4 cars down is the car we just bought. Same vin milage and everything with a link to there website for 7,200. The person that updates their sales must not have been notified that the company already sold this vehicle and ripped us off for almost 4 grand more then the car is worth. It's Monday now and after work My husband is going in to tell them we want our Denali and money back. This was the worst experience We have ever had at a dealership. For the biggest dealership in our town to rip off that amount of money from some one is disgusting. Our teens own first car will not be from them. My daughter getting her hopes up for this car, the team being so gracious with her answering all her questions just to be stabbed in the back. With the car ripped from her. she has learned now to do research before buying such a pricey thing even if it's from a top competitor company. I am sure all my reviews because I will be posting as many as possible and him going in there will get the biggest apologies ever for their behavior. But that's only because they were caught in a huge scam that can ruin their companies reputation. More
Purchased a Truck from Justin at the end of December. There were some things that needed to be done on the truck to service the "E" Brake light and a very squeaky door hinge. They gave me a "We owe" to f There were some things that needed to be done on the truck to service the "E" Brake light and a very squeaky door hinge. They gave me a "We owe" to fix the parts on them. Took the truck into service about a week later for them to actually find out what was wrong. They did. Was told the parts would be ordered and I would be notified when in to get it done. That has NEVER happened. Period. Its now almost May and I cannot reach Katelyn in service despite my many many attempts to do so. I've talked to her directly once and she told me she would call me back. That was over a month ago (March 15th). I have done the online chat, called the actual store and given my name and phone number to many people who work here and promised "We will call you or email you here soon" Nothing. Radio silence from everyone. How hard is this? If parts are backordered, fine, at least call your customers to let them know what is happening. I work in the industry so I know how this all works. When everything here is said and done, I will never return. More
Took my car into them for a simple Oil change/Tire rotation. Left 3 bolts off the engine splash guard. Put a machine thread bolt in a course thread plastic insert, and the 2 types of bolts were put wh rotation. Left 3 bolts off the engine splash guard. Put a machine thread bolt in a course thread plastic insert, and the 2 types of bolts were put wherever. not where they should of been. Went back and asked for the missing, bolts they could not find them. Dont think they even looked. The service customer service person was nice and they did re-reimburse me for my time but am done using them for anything. To be fair the service writer wrote my request that the bolts be put back exactly as they were taken off on the service ticket. Those doing the service are either really inept or just dont give a crap! More
We needed a car for our son quickly and Found one at Tooele Motors , Jaren was very helpful, stayed until we could get there after work and helped us get everything arranged and out the door. The team t Tooele Motors , Jaren was very helpful, stayed until we could get there after work and helped us get everything arranged and out the door. The team there is friendly and professional but not pushy. I went back and bought a Jeep gladiator because I felt like we mattered More
From 2012 to 2018, this dealer served me well for both my vehicles. I had just purchased a new RAM truck and it was a luxury for me to have dealer service nearby to maintain my extended warranty. After 2018, vehicles. I had just purchased a new RAM truck and it was a luxury for me to have dealer service nearby to maintain my extended warranty. After 2018, this dealership went through two reorganizations. After each of those, the service deteriorated significantly. Regular maintenance costs went up significantly and communication with the service office became non-existent. I had to re-plan my regular vehicle maintenance plan without the use of Tooele Motors / Performance Garage. More
Disrespect for customers I thought they would be better to potential customers since they were far from Salt Lake but they sold a car I was interested in right underneath me a I thought they would be better to potential customers since they were far from Salt Lake but they sold a car I was interested in right underneath me and never gave me the opportunity to respond. Their response was "first come first serve." that's a xxxx of a way to run a business based on customer satisfaction. Believe me you can find much better in the valley who will take care of you and make you feel like you are someone they care about. More