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Performance Buick GMC - Service Center
Cedar Knolls, NJ
525 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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525 Reviews of Performance Buick GMC - Service Center
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April 14, 2024
Took 2 hours for an oil change and tire rotation. My appointment was at 10:30 I was 10 minutes early they took the car and I wasn’t done until 2 hrs later My appointment was at 10:30 I was 10 minutes early they took the car and I wasn’t done until 2 hrs later More
by SHAELYNNCOPPOLA7
Verified CustomerEmployees Worked With
Helpful April 13, 2024
Jacob was awesome! He figured out what was wrong with my truck and had it fixed immediately. He was kind and courteous and really knows his stuff! He figured out what was wrong with my truck and had it fixed immediately. He was kind and courteous and really knows his stuff! More
by kmrpedrn
Employees Worked With
April 13, 2024
Jacob was very communicative and helpful in addressing my concerns and fixing the issues. Thanks so much! concerns and fixing the issues. Thanks so much! More
by DINDIATI
Employees Worked With
April 05, 2024
I had two visits for a window issue. It was determined at the first visit that a part needed to be ordered and would take a few days.Anderson Sanchez kept me informed what was happening It was determined at the first visit that a part needed to be ordered and would take a few days.Anderson Sanchez kept me informed what was happening and I was given a ride home and then back to pick up car. On my second visit Dwight Phillips handled everything for me keeping me informed about the repair. He arranged a courtesy car for the day for me. Everything was handled so there was no inconvenience .I would highly recommend the service department at Performance More
by eviety
April 04, 2024
The dealership itself. Was very nice, clean. Great service area. That being said, $150 for an oil change and $130 to change the cabin fiter.😱😱😱 Thank God I live in Flori Was very nice, clean. Great service area. That being said, $150 for an oil change and $130 to change the cabin fiter.😱😱😱 Thank God I live in Florida, the next service will be done by me at home. More
by thebull786
Employees Worked With
Anderson
April 02, 2024
We dropped our Enclave off for its 30000 mile service, it was done in a timely manner. When driving home we noticed the alignment was off. Since the service dept was closed by then, we called the next mornin was done in a timely manner. When driving home we noticed the alignment was off. Since the service dept was closed by then, we called the next morning. They were very accommodating and gave us an appointment for the next day. The issue was resolved, and we will continue to recommend Performance GMC BUICK. More
by ljcpassat
Employees Worked With
April 01, 2024
Prompt and responsive. Kept us aware of progress. Provided estimate. Should give part numbers on estimates. Kept us aware of progress. Provided estimate. Should give part numbers on estimates. More
by tj39
Employees Worked With
March 23, 2024
Great service, I am a new customer and feel very confident about all of my services needs confident about all of my services needs More
by JIMMY.KOONS
March 16, 2024
Easy to schedule an appointment online. Excellent customer service provided by Dwight (service advisor) and Michael (service manager.) Excellent customer service provided by Dwight (service advisor) and Michael (service manager.) More
by FEENEY862
