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Phil Fitts Ford & Lincoln
New Castle, PA
1,276 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,276 reviews
July 01, 2021
Very accommodating. Rod and the staff stayed after hours to help close the deal, sign and process paperwork --- so we could leave that night with our new vehicle. hours to help close the deal, sign and process paperwork --- so we could leave that night with our new vehicle. More
by mrlatsko
Verified Customer
July 01, 2021
The seasoned professional, knowledgeable and polite, The seasoned professional, knowledgeable and polite, Albee Mangino did an amazing job from start to finish. He answered questions, addressed concern The seasoned professional, knowledgeable and polite, Albee Mangino did an amazing job from start to finish. He answered questions, addressed concerns, and was proactive at every turn. He carried himself and represented community and Phil Fitts Ford & Lincoln organization in a way that garners praise, respect and respect business. More
by bdivens
June 28, 2021
Tony in the Collision Dept. is wonderful. Worked around my schedule and my truck looked like the day I bought it when I picked it up. Very pleased. my schedule and my truck looked like the day I bought it when I picked it up. Very pleased. More
by SPRATT4
Employees Worked With
June 27, 2021
Friendly polite and kept us informed of progress!! Very pleased with our experience pleased with our experience More
by luannmccrumb
Employees Worked With
June 25, 2021
Wait time was long, but was treated very well & everybody is always so nice. I don’t know who took care of me at the service desk. But he was not any of the pictures on the next page so I had 1 person to cho is always so nice. I don’t know who took care of me at the service desk. But he was not any of the pictures on the next page so I had 1 person to choose but he was not who waited on me More
by DODEAN0203
Employees Worked With
Kevin Whitty
June 25, 2021
Tony in the bodyshop is a blessing and a God's send. Is on top of everything and handles it all in a timely manner. on top of everything and handles it all in a timely manner. More
by butterfly8888.rf
June 24, 2021
ERIC and DARIUS who completed our deal were very helpful would definitely use them again. would definitely use them again. More
by JACKH0
June 23, 2021
They are the best dealership around. All their employees are top notch. They treat all their customers well. are top notch. They treat all their customers well. More
by bobm4
Employees Worked With
June 22, 2021
Kevin was super nice and helpful. He worked with me and my work schedule. In years past the service was not so great. I am glad to see the change. my work schedule. In years past the service was not so great. I am glad to see the change. More
by MAC1CUNNINGHAM
Employees Worked With
Kevin Whitty
