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Phil Fitts Ford & Lincoln
New Castle, PA
1,276 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,276 reviews
June 19, 2021
They were great to deal with salesman was Brian and he was very good he was knowledgeable about the car I had purchased and helpful with all my questions I would deal with them again. was very good he was knowledgeable about the car I had purchased and helpful with all my questions I would deal with them again. More
by Robert doland
Employees Worked With
June 19, 2021
Outstanding dealership. Employees very professional and knowledgeable about their product line of vehicles. They take there time to accommodate you and not just brush you off . knowledgeable about their product line of vehicles. They take there time to accommodate you and not just brush you off . More
by JUNGLE66
Verified CustomerEmployees Worked With
June 18, 2021
Very poor vehicle was still broke when I left would not recommend there service department and the service advisor had a attitude I wasted 4 hours and also had to pay for a rental car out of pocket recommend there service department and the service advisor had a attitude I wasted 4 hours and also had to pay for a rental car out of pocket More
by wmiller7
Employees Worked With
Kevin Whitty
June 16, 2021
I always have a positive experience with Phil Fitts Ford. Staff is friendly and knowledgeable. Each time I have needed a vehicle, they have found what I wanted, and sold it to me at a great price. Staff is friendly and knowledgeable. Each time I have needed a vehicle, they have found what I wanted, and sold it to me at a great price. More
by dundermuffin89
June 15, 2021
Was a wonderful car-buying experience. Luke answered all the questions we had and kept us well informed throughout the whole process of purchasing out new Mustang Mach E. the questions we had and kept us well informed throughout the whole process of purchasing out new Mustang Mach E. More
by jfoster13
Employees Worked With
June 15, 2021
I would highly recommend and have, for anyone wanting a great experience in buying a vehicle with awesome customer service and super friendly staff. Ask for Albee Mangino, he's outstanding. 😊 great experience in buying a vehicle with awesome customer service and super friendly staff. Ask for Albee Mangino, he's outstanding. 😊 More
by glenda394
June 14, 2021
Everyone is always friendly and welcoming. They are attentive and work to make sure my needs are met. Its a pleasure to work with this dealership. attentive and work to make sure my needs are met. Its a pleasure to work with this dealership. More
by amy50
June 12, 2021
We have been Dealing with Albee Mangino for many years. Always go back because of his constant professionalism and making you feel like family! BEST Always go back because of his constant professionalism and making you feel like family! BEST More
by DanaZingaro
June 08, 2021
Always have had great experiences working with their service department especially Kenny. He always tries to accommodate your needs. Very easy to work with and always professional. service department especially Kenny. He always tries to accommodate your needs. Very easy to work with and always professional. More
by GCARR56123
Employees Worked With
Kevin Whitty
