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Phil Fitts Ford & Lincoln
New Castle, PA
1,276 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,276 reviews
May 25, 2021
It is always a pleasure to visit Phill Fitts Ford. The sales and service departments are both friendly, accommodating and professional. Thanks for another great experience. sales and service departments are both friendly, accommodating and professional. Thanks for another great experience. More
by JAIME.DAVIS
Verified Customer
May 24, 2021
Although the experience with the dealership was exceptional, I was very disappointed with the interest rate I was given. Totally unexpected since I have a perfect credit rating. exceptional, I was very disappointed with the interest rate I was given. Totally unexpected since I have a perfect credit rating. More
by Fordf150
May 24, 2021
Found my truck on Autotrader, I had to drive 3+ hours to get to the dealership. I wish I lived closer, Id buy there again get to the dealership. I wish I lived closer, Id buy there again More
by mike.mcclain
Employees Worked With
May 24, 2021
A great place to buy a vehicle. Everybody seemed to know their job very well. Looked purchased and home in new vehicle in no time. their job very well. Looked purchased and home in new vehicle in no time. More
by jsnyder49
May 24, 2021
Bought my first vehicle here it was an 06 GMC Sierra truck and the staff was very willing to work with me and even offered free oil changes and registrations big shout out to Rod Franzi for helping me o truck and the staff was very willing to work with me and even offered free oil changes and registrations big shout out to Rod Franzi for helping me out More
by HITMANHANEY
Employees Worked With
May 24, 2021
Great service very polite and helpful. Luke quickly assisted me in finding the vehicle I was looking for. And, got me a fair trade in price on my vehicle. assisted me in finding the vehicle I was looking for. And, got me a fair trade in price on my vehicle. More
by philtylersims
May 23, 2021
Phil Fitts Ford of Newcastle was absolutely amazing, my wife and I were told what to expect and they delivered in fine fashion, Rod Franzi and Sylvia took such great care of us that we would reccomend them wife and I were told what to expect and they delivered in fine fashion, Rod Franzi and Sylvia took such great care of us that we would reccomend them to family and friends (and we live in stow Ohio) treat yourself to amazing, thank you. More
by Bob.cowboys48
Employees Worked With
May 20, 2021
This dealership was like home. Everyone was awesome and I got a beautiful vehicle. Customer service, quality, and professionalism are just a few of the great things about Phil Fitts Ford! got a beautiful vehicle. Customer service, quality, and professionalism are just a few of the great things about Phil Fitts Ford! More
by danielle.fogel
May 19, 2021
Luke Lord was outstanding. Took the time to explain everything on the truck. Took the time to find the truck we wanted even at another dealer in another state and was delivered to dealer in record time everything on the truck. Took the time to find the truck we wanted even at another dealer in another state and was delivered to dealer in record time More
by puttsmom21
Employees Worked With
May 18, 2021
Work completed in a timely manner. Kevin was friendly.I Work completed in a timely manner. Kevin was friendly. I would consider using this dealership again but I will no longer provide or fill out reviews Work completed in a timely manner. Kevin was friendly. I would consider using this dealership again but I will no longer provide or fill out reviews that require x amount of words! More
by jacopogm
Employees Worked With
Kevin Whitty
