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Phil Wright Autoplex - Service Center

Russellville, AR

4.6
728 Reviews
Call Service Center (877) 897-0977

728 Reviews of Phil Wright Autoplex - Service Center

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February 24, 2024

Fast efficient service with friendly people at a fair price for the quality that was provided More

by ltr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 27, 2024 -

Phil Wright Autoplex responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Phil Wright Autoplex Team

Helpful
February 23, 2024

Very nice and helpful! The lounge and restroom were very clean.. I had been to the dealership in Paris, which was awful. Will definitely go back to Russellville for my ne More

by BGCOLLUMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 26, 2024 -

Phil Wright Autoplex responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Phil Wright Autoplex Team

Helpful
February 19, 2024

Perfect in every way 👍 couldn’t have been better. Would greatly recommend. Always wiill,recommend them. Great service , on time More

by danark25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

Helpful
February 14, 2024

Did not approve them to replace air filter, cabin filter, of rear windshield wiper blade. But once I paid, it was all included. Wife called manager, and only documented approval was “female customer approved More

by NCLARK_56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Hipps
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Phil Wright Autoplex responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

Helpful
February 04, 2024

Professional and responsive. Took complete care of us and our claim. Provided transportation to and from work. More

by MIKE.DONNA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises and the young lady at the service counter
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Feb 06, 2024 -

Phil Wright Autoplex responded

Mike, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the transportation we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team

Helpful
February 02, 2024

Service was easy to schedule. Did not have to wait long for diagnosis and repair. Everything back to normal. More

by GDBALLARD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in service department.
Report | Print
Feb 05, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

Helpful
January 31, 2024

The service department is second to none. They do an excellent job fixing your vehicle. More

by JOHNNYBUCHER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the service writers are great
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Feb 02, 2024 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

Helpful
January 30, 2024

Dwayne has always been very helpful. . He is very knowledgeable and courteous. He always explains the cost to me and gives me a choice as to what I want done.. More

by kenraychan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne is the only One talk to.
Report | Print
Feb 01, 2024 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

Helpful
January 29, 2024

They were professional fast did great job kept me informed on progress fast and effiicinent More

by ROBERTKS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 01, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

Helpful
January 27, 2024

Took care of the problem as fast as they could. Even had the parts on hand. Definitely no complaints. More

by price_dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
Report | Print
Jan 30, 2024 -

Phil Wright Autoplex responded

We are so glad we could take care of all of your needs at Phil Wright Autoplex. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Phil Wright Autoplex Team

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