Phillips Buick GMC - Service Center

Nobody called me. I was waiting at least 3 weeks b4 I took the survey. I was waiting at least 3 weeks b4 I took the survey. More

Very polite & car and parts was ready when they said it would be. They were right on time. would be. They were right on time. More

Was very the the treated me,every one was kind. I will not hesitate to bring my car to your shop. I will not hesitate to bring my car to your shop. More

Keith Free is Very knowledgable & helpful. My family keeps coming back to Phillips because of Keith for over 20yrs. Jim did a Good job! Mr Brooks my driver was Great!! So Happy with Philli My family keeps coming back to Phillips because of Keith for over 20yrs. Jim did a Good job! Mr Brooks my driver was Great!! So Happy with Phillips!!!! More

I always take my car to Phillips Buick for any type of maintenance items or repairs. They are honest and reliable. maintenance items or repairs. They are honest and reliable. More

Had to have 2 jump starts to get my car to dealership. The technicians fixed my problem quickly. Friendly and clean environment. The technicians fixed my problem quickly. Friendly and clean environment. More

Zack is very knowledgeable and courteous. He is our go to guy in the service department. We will continue using this dealership. He is our go to guy in the service department. We will continue using this dealership. More

Quality work done in speedy fashion why does this have to be fifteen word minimum be fifteen word minimum More

I took my truck in because it was running rough when the engine was cold. After running the scan tool on it they said I had 2 cylinders that were misfiring: From this they determined I need needed all new f engine was cold. After running the scan tool on it they said I had 2 cylinders that were misfiring: From this they determined I need needed all new fuel injectors for $3,850. Since they never actually got it to act up I don’t know how they determined it was a fuel problem and not a spark a problem. I elected not to have the work done yet since they didn’t have they injectors and I needed the truck. When I got it back it now had a second more serious issue of the transmission shuddering and vibrating all the the time. I have since learned these trucks have a lot of problems with the lockup torque converter causing this shuddering but mine never did this before I took it in to Phillips for serving. I call the service writer and he acted like he had never run into this problem and didn’t seem to care. I will have both problems fixed else where. More

Zach was vary helpful getting me in for repairs and arranged shuttle ride to make repair possible. arranged shuttle ride to make repair possible. More