Went to the dealership after working with Doris (internet sales). She said she would not be there when I got to the dealership, and referred me to Patty. When I got there, Wade greated me, and said that Patty was busy. He also said that the dealership is below sales by 40 vehicles, and the reason was that their lot was being paved and they lost business because of it. I knew the car I wanted, and had an idea of the price. I also had a trade-in, and also had an idea of how much I wanted. I was not happy with the price, so asked to see the invoice of the new car. Said he did not have access to it, nor did the manager. We went back and forth, and was offered $5,000 for my trade-in. Was not happy with that, so he went back to the manager, and offered $6,000 - amazing! However, I was still not happy with the price of the new car - made another offer - he came back with a counter-offer and $1,000 less for my trade-in. I was floored! I felt I was being taken advantage of, and felt like I was dealing with the banker on Deal or No Deal! He said that the manager may change his mind if I would be interested in the CRV-EX-L that they had on the lot. I expressed my dissatisfaction, and he said that I should not waste his time. I couldn't believe what I heard. I got up, and told him "Sorry to have wasted your time" and left. I passed Patty on the way out, and told her I was out of here and told her what Wade had said. I was shaking when I got into my car. I had wasted 2 hours of my time, and then on top of that was told that I was wasting his time. I sent an e-mail to Doris (a total of 2 sentences), and received a response saying that she was surpised to hear that I had a problem with Wade, and that she would speak to him. I never received a call/e-mail, nothing! I called her the next day, and to again express my disappointment. She listened, thanked me for calling, and that was it! I took my business to Princeton Honda, who I highly recommend. I was given $6,500 for my trade-in, and got the best price for the CR-V. DO NOT do business with Phillipsburg-Easton Honda - you are wasting your time if you do.