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Philpott Hyundai - Service Center

Nederland, TX

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7 Reviews

7 Reviews of Philpott Hyundai - Service Center

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October 14, 2023

Service techs are Unfriendly! Don't speak all when you speak to them! The Desk Clerks on the other hand.....are very friendly! More

by heavyd145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 14, 2023 -

heavyd145 responded

Service techs very unfriendly! Dont speak at all when you speak to them! The desk clerks on the other hand......were very friendly!

April 14, 2020

Oil and filter change and general checkup. Easy to make appointment. Professional intake staff person handled everything very well. Couldn't ask for better service. The persons in the inta More

by dhopkin195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady handling the service request and paying process.
Apr 14, 2020 -

Philpott Hyundai responded

Dhopkin195, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Philpott Hyundai.

April 13, 2020

Because of the Coronavirus and our ages (78 & 83) they picked our car up and returned it. Oil change & rotate tires. We were very pleased with Philpott Hyundai’s service. More

by Rbandbb
Recommend Dealer
Yes
Employees Worked With
Don’t know the lady’s name
Apr 14, 2020 -

Philpott Hyundai responded

Rbandbb, your satisfaction and health are our top priority. We are always more than happy to assist you if anything else comes up. Take care!

April 13, 2020

The Hyundai service department is always competent and expedient. Otis is the greatest. He always makes sure to understand my car's needs from my perspective and stays in touch to let you know if somethin More

by Bill C
Recommend Dealer
Yes
Employees Worked With
Otis
Apr 14, 2020 -

Philpott Hyundai responded

Bill C, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Philpott Hyundai.

January 31, 2020

Service time After having the ease of making an online appointment, I was in and out within a total of 30 minutes. The staff was great and they don't try to haggle More

by bhsterling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan
Feb 27, 2020 -

Philpott Hyundai responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

May 30, 2017

Service Department Do not like the service department. If you have a problem and you are under warranty they will keep putting you off or they will tell you nothing is More

by hyundai1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
otis
Jun 20, 2017 -

Philpott Hyundai responded

Thank you for bringing the experience you had with our service team. We will be in contact with you soon.

October 03, 2016

servicing, recall and repair I brought my '07 Santa Fe in for an oil change, recall, and gas sensor repair,,,after the inspection I needed break repair, and tires rotated too. Ann More

by Santa Fe gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette Malcolm