Envision Honda of Milpitas
Milpitas, CA
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The most unprofessional, aggressive, disrespectful Finance manager. Ladies, if you’re considering Envision Honda to buy your car, please stay away. Will save you a lot of trauma. The Finance manager i Finance manager. Ladies, if you’re considering Envision Honda to buy your car, please stay away. Will save you a lot of trauma. The Finance manager is a con artist from devil’s realm. Bunch of liars. More
This is the worst dealership that I have ever been. It was total chaos. I had to deal with at least 6 different people. The first sales person was obviously in training. He didn't have answers to many It was total chaos. I had to deal with at least 6 different people. The first sales person was obviously in training. He didn't have answers to many of my questions. Then out of no where, without introducing himself, another person, not the main sales person #2 that was working with me, sat in front of me insisting that I choose a payment plan. I didn't have any discussion yet with the sales person about selling price. I should've walked out of this place when I had a chance. Their website is deceiving. There were eight 2023 Accords listed that I was interested in when I checked that morning. When I arrived there, later in the morning, there was none. It didn't get better. The price that the manager and I verbally agreed upon without fees, etc, wasn't even the price that was listed on the purchasing agreement. It was $1000+ more. I purchased the car anyway since I really needed a reliable one to get to work. I regret doing business with Envision Honda. Don't be a fool like me! More
I had the worst time in the service center. 2 individuals harassed me and treated me so poorly, for being a woman that didn’t knw how to explain to them what the issue was with my 2021 pilot th 2 individuals harassed me and treated me so poorly, for being a woman that didn’t knw how to explain to them what the issue was with my 2021 pilot that needed repair. Phu “John” Pham and Andy (don’t knw his last name ) were so horrible. I have Escalated this with corporate, due to them being so rude, laughed at me for being a woman and discriminated me so poorly to the point they made me cry. If your woman don’t ever come here especially with those 2. Worst experience ever in my life! More
The only reason they got one star is because apparently 0 is not a rating. They are complete con artists. Told me a bunch of lies and basically wouldn't let me out the door without buying something. Manag is not a rating. They are complete con artists. Told me a bunch of lies and basically wouldn't let me out the door without buying something. Managed to get me to trade them my higher valued car with minor cosmetic defects for a car a year older, with more miles, oh and the best part, it was obviously owned by a smoker previously. BUT, I was assured repeatedly, it was not smoke it was the air fresheners and the smell would go away after "3 days"-it's been closer to 3 weeks and I gag from the smell every time I open the door. Can't go anywhere but to work because I can't drive my kid or transport anything in it due to the smell. Numerous other lies upon lies that I called to follow up on today, but didn't even get a chance to bring up. He actually laughed when he said he remembered me then told me he'd talk to his detail guy about the smell and call me back in 15 minutes. Three hours later, no word. Obviously a waste of time to even try and deal with them to make it right, so either get to deal with the hassle of suing them or I can screw myself over even more financially and go trade it in at a loss and finance another car on top of the difference I'll still owe. Honestly, if I didn't have a kid and live in a town with limited public transit, I'd be done with even having anything to do with a car after this experience. More
HORRIBLE EXPERIENCE, in one word TERRIBLE DEALERSHIP. A FEW WEEKS AGO WE RECEIVED A CALL FROM ENVISION TOYOTA OF MILPITAS, THEY SAY THEY HAVE HAD THE CAR THAT WE MIGHT BE INTERESTED IN, SO WE PAID THE DE A FEW WEEKS AGO WE RECEIVED A CALL FROM ENVISION TOYOTA OF MILPITAS, THEY SAY THEY HAVE HAD THE CAR THAT WE MIGHT BE INTERESTED IN, SO WE PAID THE DEPOSIT TO GO AND GRAB THE VEHICLE THE FOLLOWING DAY, WE DROVE TO THE DEALERSHIP TO PICK UP THE CAR, WE HAD 15 MINUTES TO ARRIVE THE CALLED US SAYING THE VEHICLE WAS SOLD, THE WE FOUND OUT THAT SOMEBODY HAD PAID EXTRA, AND THEY SOLD IT TO THAT PERSON AND LIED TO US ABOUT THE CAR NOT BEING AVAILABLE, THEY PROMISED US TGAT THEY GIVE US ANOTHER CAR WITH SAME DEAL, WE WENT WITH A PERSONAL BANK PRE APPROVAL, AND THEY OFFERED US TO GO WITH THEIR OFFER WICH WAS 6,99 INTREST RATE, WE GOT APPROVED AND TOOK THE CAR, THE DAY AFTER THEY FOUND OUT THAT OUR BANK WAS 9,8 INTREST RATE, THEY START CALLING AND FORCING US TO RETURN THE CAR OR SING THE NEW CONTRACT WITH 9,8 INTREST RATE, IT IS A scam place More
We’ve been waiting forever for our refund on car warranty we purchased through Envision Honda and they NEVER return any of our very numerous messages. Filing complaint with Honda Corporate. we purchased through Envision Honda and they NEVER return any of our very numerous messages. Filing complaint with Honda Corporate. More
DO NOT BUY YOUR CAR HERE! This dealership is the worst place to buy a car. It has very rude & horrible staff. I had a very bad experience with sales person Sathnam and Manag This dealership is the worst place to buy a car. It has very rude & horrible staff. I had a very bad experience with sales person Sathnam and Manager Omar. They pressurize you and overcharge you. Sathnam shouted at me and called me stupid when I asked him few questions. He even threw the documents at me. Manager Omar is also a terrible person, he acts busy all the time and doesn't do anything to help you. They don't care at all after you buy the car. If you go to the dealership, they will tell you to come tomorrow and day after that and will not help you with any issue after you buy the car. Don't get scammed by the looks of the dealership from outside. They trick you with numbers and don't provide sufficient paperwork after purchasing the car. They will say everything will be sent in the mail. But when you receive the mail, you'll see the overcharge. I was traumatized after buying the car from here and realizing that I am overcharged by $5000 dollars. When I went back to the dealership about the charge. No one cared to explain me the charge and they did not provide the writeup document that was produced during the time of the sale. I advice future car buyers to avoid this dealership, if not you would pay the price like I did. More