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Planet Ford
Spring, TX
1,707 Reviews
Randall Reed's Planet Ford in Spring, Texas on I-45. The award-winning dealership has been the No. 1 Ford Dealer in the greater Houston area for over 20 years running*. Our Ford dealership has earned the ongoing distinction, including multiple Ford Triple Crown awards and President's Awards, among three DealerRater awards. because our team makes you and your vehicle needs the #1 priority. Family owned by Randall, Sherry and Shelby Reed, the Reeds believes that good business is all about people. “You have to have the right people in the right positions that do the right things for our customers,” Mr. Reed said.
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,707 reviews
December 10, 2023
Very professional and easy to work with. They made the buying process enjoyable. Highly recommend Planet Ford. They made the buying process enjoyable. Highly recommend Planet Ford. More
by Jeff
Employees Worked With
Helpful December 08, 2023
He helped me get me my new vehicle and on my way as soon as possible. I really appreciate that. as possible. I really appreciate that. More
by blyons95
November 21, 2023
They were patient and laid out their best deal and we talked it over and did the deal. Randy was so patient and king and helpful. So was Paul. talked it over and did the deal. Randy was so patient and king and helpful. So was Paul. More
by bcole77546
Employees Worked With
November 10, 2023
Planet Ford is the Best. This is my second vehicle from them!!!! awesome every time This is my second vehicle from them!!!! awesome every time More
by Lbailey0212
November 07, 2023
Quite frankly the attitude of the people we have encountered in their service department is terrible and quite obvious they don't care. My wife dropped off her 2022 Explorer for diagnostics for a s encountered in their service department is terrible and quite obvious they don't care. My wife dropped off her 2022 Explorer for diagnostics for a suspected electrical problem (Second time in roughly a year so those thinking of buying from this dealership and this car take heed.), the person she spoke with would not give her an estimate as to when it might get seen, when I called today to get an estimate so I can adjust my work schedule to work from home I was on hold for 30+ minutes before I hung up. I then called both Tomball Ford and Gullo Ford in Conroe and within a combined 10 minutes had talked to a technician and had estimates. Two care and one doesn't, you decide who you want to give $40,000+. More
by WCS
Employees Worked With
Tim
October 24, 2023
Service engine notifier came on in my wife's vehicle. Called the service center twice in one day trying to schedule an appointment. Both times I was on hold for 40 minutes before I hung up. Went on lin Called the service center twice in one day trying to schedule an appointment. Both times I was on hold for 40 minutes before I hung up. Went on line to schedule mobile service, I filled out all the information and submitted and received a message that someone would contact me. It's been 5 days and still haven't heard from anyone.. More
by alvarezpaul
Employees Worked With
None
October 08, 2023
I want to give a great big THANK you to Jacoby Garmon. Even though I was not able to get into a car from Planet Ford. Great customer service. Mr. Garmon went above and beyond to assist me in getting in a Even though I was not able to get into a car from Planet Ford. Great customer service. Mr. Garmon went above and beyond to assist me in getting in a vehicle. I discuss with Mr. Garmon my concerns and he knew exactly how to move and he actually listen to me. Thank you Planet Ford on I-45 More
by vckhands
Employees Worked With
September 30, 2023
Terrence was wonderful to work with. I had a specific vehicle I wanted in mind. They didn’t have THE ONE on the lot and I was close to getting something else. But I held out and most sal I had a specific vehicle I wanted in mind. They didn’t have THE ONE on the lot and I was close to getting something else. But I held out and most sales people are extremely pushy. Terrence was chill and respectful of my decisions. So left it at that and told him to keep me in mind if the one I wanted came in. Keep in mind this was a very specific ask. The NEXT DAY I got a call from him with that EXACT want. He had everything ready and it was a smooth transaction. If I had to buy a car again I’d want him as my salesman. More
by krystah60
Employees Worked With
September 29, 2023
This was hands down the best experience I've had in purchasing a car. Jacoby Garmon was the consummate professional, working around my busy schedule and answering all of my questions quickly and thorou purchasing a car. Jacoby Garmon was the consummate professional, working around my busy schedule and answering all of my questions quickly and thoroughly. When I arrived, my vehicle was ready to go, my paperwork was ready to go, and my trade in process was painless. I have never purchased a Ford before, but if my ownership experience is anything like my purchase experience with Jacoby, Planet Ford and Jacoby have my business for life. More
by lkthomason14
Employees Worked With
September 23, 2023
Purchased my Raptor from Randy, it was a phenomenal experience! He was a very efficient buying process, did not spend much time at the dealer. Everybody was great from sales, aftermarket, finance, and experience! He was a very efficient buying process, did not spend much time at the dealer. Everybody was great from sales, aftermarket, finance, and delivery! If your in a market for a new ford, reach out to Randy! More
by 23RAPTORTRAVIS
Employees Worked With
